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Dental Appointment Scheduler

Lumina HealthCare, Los Angeles, CA, United States


Dental Appointment Scheduler

Los Angeles, CA - Los Angeles, CA
Overview

Salary Range $17.83 - $21.00 Hourly
Description

Lumina Healthcare has an exciting opportunity for a Dental Appointment Scheduler to work at our office in Los Angeles, CA. Qualified candidates will manage communication between patients, family members, care providers, and other health care institutions. Their duties include scheduling appointments, verifying insurance, and discussing patient treatment plans.
Schedule: 7:00 am-4:00 pm, M-F
Duties

Answer patient calls, emails, and questions, including finding insurance estimates
Confidentially manage patient accounts
Perform analytical and data entry tasks
Schedule patient visits and answer pre-visit questions, including billing
Ensure compliance with professional standards and regulatory requirements
Provide patient consultations and recommended treatments
Discuss the cost of service, insurance coverage, and payment options with the patient
Work as a team player to ensure each patient receives the best service possible
Get prior authorizations for procedures
Scan documents into patient account
Assist care team with setting goals for quality assurance and best practices
Provide community resources and referrals for continuing care
Manage, handle and review relevant paperwork
Provide administrative support to clinical staff
Insurance verification and frequencies with various entities.
Skills/Experience/Licensure Requirements

Excellent communication and customer service skills
Familiar with basic computer usage required for online training, patient record access and email.