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Dispatcher

First Student, North Tonawanda, NY, United States


Dispatcher Position

First Student is hiring a Dispatcher in North Tonawanda, NY serving the Niagara Falls, Niagara Wheatfield, North Tonawanda school districts!
Pay Rate: $21.00 hr.
Hours: Monday-Friday 9:00 am-6:00 pm (start time may be earlier during training)
Summary:
At First Student, our Dispatchers are a constant reflection of our company's commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line.
At First Student, we are proud to offer:
Tremendous Career Advancement Opportunities due to a strong presence across North America
Positive and rewarding work environment
F/T benefits including Medical, Dental, Vision and matching 401K
Starting rate $21.00 per hour
Full-time Monday-Friday 9:00am-6:00pm
Personal time off and observed holiday pay
Dispatcher Responsibilities:
Oversees all routes and scheduling of buses
Counsels and coaches drivers and monitors
Handles heavy phone and radio traffic
Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager
Serves as primary communication liaison with major contracted customer
May handle charter reservations, billing, or driver payroll
Provides solutions to drop-off and pick-up problems
Handle back-up driver duties or perform miscellaneous clerical duties as needed
Completes assignment of special projects
Assists with supervision of day-to-day operations
Dispatcher Experience and Skills Required:
3-5 year's experience
High school diploma or equivalent
Basic knowledge of radio dispatch equipment
Excellent communication and customer service skills
Ability to deliver under time constraints and deadlines
Previous terminal operations, dispatch, or driver experience
Computer literate
Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.
First Students commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment you'll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, you'll also enjoy security, a brilliant future, and excellent training.
Apply today to join our team!