Business Applications Support Manager / ITS
City of Cape Coral, FL, Cape Coral, FL, United States
Salary :
$103,292.80 - $160,118.40 Annually
Location :
CITY OF CAPE CORAL, FL
Job Type:
Full-Time Regular
Job Number:
09261
Department:
Information Technology Services
Opening Date:
04/21/2026
Closing Date:
Continuous
FLSA:
Exempt
Bargaining Unit:
SA
GENERAL STATEMENT OF JOB
SAFETY SENSITIVE: No FINGERPRINTING REQUIRED: Yes
IMPORTANT:
Applicants are strongly encouraged to complete
ALL
employment, education, licenses/certifications, and skills fields
within the online application . The application is the primary record for determining your employment eligibility. You may attach a resume and cover letter to provide information in a different format, but your resume should never include information not already in the application fields. Do not use
SEE RESUME
in any of the application fields.
*Pre-interview assessment/tests pertinent to the required job skills may be required.
About Us
The City of Cape Coral is the seventh largest city in Florida, has over 1,500 full-time employees, provides various career path opportunities, and offers a robust training and development program for improving current talents, developing new skills, and building effective business relationships.
Perks and Benefits
Free city-paid employee health coverage, additional for spouse or family
City Employee Health & Wellness Center for healthcare services
5 weeks Paid Time Off (sick & vacation)
11 paid holidays
Pension plan
City-paid life and long-term disability insurance
Optional Vision and Dental Plans
Tuition reimbursement
Gym membership reimbursement
And much more!
Qualifications
Bachelor's degree from an accredited college or university in Management Information Systems, Computer Science or a related field.
Eight (8) years of experience in project management, application development and database design.
Three (3) years of supervisory experience.
Key Responsibilities
Manages the Business Applications Support division that provides application support for all the business application packages deployed at the City. Application support ranges from resolving help desk questions to writing new extract reports to building new interfaces and special applications. Included also is implementation of new application modules. This group is also responsible for database & web application development.
Manages and provides guidance to the staff, and prepares the annual performance evaluations. Revises job descriptions, divisional duties, goals and objectives as required.
Schedules and monitors job priorities and assignments for staff to ensure optimal service delivery.
Assists with Requests For Proposals for new business information systems; defines system specifications and technical requirements; reviews RFP responses from vendors; and provides recommendations regarding vendor selection.
Performs contract administration for assigned procured applications; ensures software applications and related services meet identified City needs and performance specifications; works with vendors to resolve performance and operational problems. Coordinates applications development, implementation, modification and maintenance work with vendors.
Please review the full job description by clicking on the link below. To apply for this position, click on the
"Apply"
button located in the top right corner of the job description window.
An Equal Opportunity Employer and Drugfree Workplace
Full-time regular City employee benefits:
Health Insurance
()
City paid employee coverage. Optional HMO or PPO plans are available. Dependents can be added at group rates. Premium deductions are taken pre-tax.
Employee Health & Wellness Center for healthcare services
Basic Life Insurance
()
City paid. The benefit is equal to twice the annual base pay. Double benefit for accidental death.
Optional Vision Insurance
()
Employee-paid insurance is available at group rates, and family plans are available to employees. Premium deductions are taken pre-tax.
Optional Dental Insurance
()
Employee-paid insurance is available at group rates, and family plans are available to employees. Premium deductions are taken pre-tax.
Supplemental Insurance
Employees may purchase various types of supplemental insurance (life, AFLAC) at group rates through payroll deduction.
Pension Plan (General and Fire) administered by
General Plan
- Normal Retirement Eligibility: Hired before 10/1/2013, age 60 or 25 years of service; Hired on/after 10/1/2013, age 62 with 10 years of service or just 27 years of service.
Fire Plan
- Normal Retirement Eligibility: Hired before 6/16/2014, age 50 or 25 years of service; Hired on/after 6/16/2014, age 52 with 10 years of service or just 25 years of service.
Benefit Rate Multiplier:
General Plan
- Less than 20 years of credited service = 2.5%; 20 or more years of credited service = 2.6% for 1st 20 years and 2.75% each year over 20
Fire Plan
- 3.25%
Police Pension Plan administered by
The Resource Centers
Benefits available at retirement are determined by a formula that considers your salary and years of service. Normal retirement eligibility for Police Employees at age 52 or 27 years of service. Benefit rate multiplier for Police: 3.25%
401(a) (
)
Certain management positions can opt out of the General Pension into a 401(a).
Roth IRA
()
Offered through payroll deduction.
Long Term Disability
()
City paid long-term disability insurance.
Leave Time
(Sick, Vacation)
Block of hours which incorporates sick and vacation. Accrues at 16.67 hours per month for an annual total of 5 weeks (200 hours). Accrual increases to 20.00 hours per month after 6 years of service and continues at a yearly increase after 10 years of service.
Paid Holidays
City recognizes 11 holidays which include: New Year's Day, Martin Luther King Jr. Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran's Day, Thanksgiving Day, Friday after Thanksgiving Day, and Christmas Day.
Leave Sharing
May elect to donate or request leave time. Used for emergency circumstances when all leave has been exhausted.
Deferred Compensation Programs
Tax-deferred savings plan available for retirement purposes. Employee-only contributions.
Flexible Spending Accounts
Employees can elect to use pre-tax dollars to cover un-reimbursed medical or dependent daycare expenses.
Payroll Direct Deposit
Available to any banking institution or credit union. Suncoast Federal Schools Credit Union membership is available to City employees.
Leave Buy Back
Option to receive cash for excess accrued leave beyond use or lose amount.
Employee Assistance Program
()
City-paid availability to licensed professional counselors for non-work related personal issues with 100% confidentiality.
Pre-Paid College
Post tax deduction forwarded to the State of Florida on the employees behalf.
01
Do you have a Bachelor's degree from an accredited college or university in Management Information Systems, Computer Science or a related field?
Yes
No
02
Do you have eight (8) years of experience in project management, application development and database design?
Yes
No
03
Do you have three (3) years of supervisory experience?
Yes
No
Required Question
$103,292.80 - $160,118.40 Annually
Location :
CITY OF CAPE CORAL, FL
Job Type:
Full-Time Regular
Job Number:
09261
Department:
Information Technology Services
Opening Date:
04/21/2026
Closing Date:
Continuous
FLSA:
Exempt
Bargaining Unit:
SA
GENERAL STATEMENT OF JOB
SAFETY SENSITIVE: No FINGERPRINTING REQUIRED: Yes
IMPORTANT:
Applicants are strongly encouraged to complete
ALL
employment, education, licenses/certifications, and skills fields
within the online application . The application is the primary record for determining your employment eligibility. You may attach a resume and cover letter to provide information in a different format, but your resume should never include information not already in the application fields. Do not use
SEE RESUME
in any of the application fields.
*Pre-interview assessment/tests pertinent to the required job skills may be required.
About Us
The City of Cape Coral is the seventh largest city in Florida, has over 1,500 full-time employees, provides various career path opportunities, and offers a robust training and development program for improving current talents, developing new skills, and building effective business relationships.
Perks and Benefits
Free city-paid employee health coverage, additional for spouse or family
City Employee Health & Wellness Center for healthcare services
5 weeks Paid Time Off (sick & vacation)
11 paid holidays
Pension plan
City-paid life and long-term disability insurance
Optional Vision and Dental Plans
Tuition reimbursement
Gym membership reimbursement
And much more!
Qualifications
Bachelor's degree from an accredited college or university in Management Information Systems, Computer Science or a related field.
Eight (8) years of experience in project management, application development and database design.
Three (3) years of supervisory experience.
Key Responsibilities
Manages the Business Applications Support division that provides application support for all the business application packages deployed at the City. Application support ranges from resolving help desk questions to writing new extract reports to building new interfaces and special applications. Included also is implementation of new application modules. This group is also responsible for database & web application development.
Manages and provides guidance to the staff, and prepares the annual performance evaluations. Revises job descriptions, divisional duties, goals and objectives as required.
Schedules and monitors job priorities and assignments for staff to ensure optimal service delivery.
Assists with Requests For Proposals for new business information systems; defines system specifications and technical requirements; reviews RFP responses from vendors; and provides recommendations regarding vendor selection.
Performs contract administration for assigned procured applications; ensures software applications and related services meet identified City needs and performance specifications; works with vendors to resolve performance and operational problems. Coordinates applications development, implementation, modification and maintenance work with vendors.
Please review the full job description by clicking on the link below. To apply for this position, click on the
"Apply"
button located in the top right corner of the job description window.
An Equal Opportunity Employer and Drugfree Workplace
Full-time regular City employee benefits:
Health Insurance
()
City paid employee coverage. Optional HMO or PPO plans are available. Dependents can be added at group rates. Premium deductions are taken pre-tax.
Employee Health & Wellness Center for healthcare services
Basic Life Insurance
()
City paid. The benefit is equal to twice the annual base pay. Double benefit for accidental death.
Optional Vision Insurance
()
Employee-paid insurance is available at group rates, and family plans are available to employees. Premium deductions are taken pre-tax.
Optional Dental Insurance
()
Employee-paid insurance is available at group rates, and family plans are available to employees. Premium deductions are taken pre-tax.
Supplemental Insurance
Employees may purchase various types of supplemental insurance (life, AFLAC) at group rates through payroll deduction.
Pension Plan (General and Fire) administered by
General Plan
- Normal Retirement Eligibility: Hired before 10/1/2013, age 60 or 25 years of service; Hired on/after 10/1/2013, age 62 with 10 years of service or just 27 years of service.
Fire Plan
- Normal Retirement Eligibility: Hired before 6/16/2014, age 50 or 25 years of service; Hired on/after 6/16/2014, age 52 with 10 years of service or just 25 years of service.
Benefit Rate Multiplier:
General Plan
- Less than 20 years of credited service = 2.5%; 20 or more years of credited service = 2.6% for 1st 20 years and 2.75% each year over 20
Fire Plan
- 3.25%
Police Pension Plan administered by
The Resource Centers
Benefits available at retirement are determined by a formula that considers your salary and years of service. Normal retirement eligibility for Police Employees at age 52 or 27 years of service. Benefit rate multiplier for Police: 3.25%
401(a) (
)
Certain management positions can opt out of the General Pension into a 401(a).
Roth IRA
()
Offered through payroll deduction.
Long Term Disability
()
City paid long-term disability insurance.
Leave Time
(Sick, Vacation)
Block of hours which incorporates sick and vacation. Accrues at 16.67 hours per month for an annual total of 5 weeks (200 hours). Accrual increases to 20.00 hours per month after 6 years of service and continues at a yearly increase after 10 years of service.
Paid Holidays
City recognizes 11 holidays which include: New Year's Day, Martin Luther King Jr. Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran's Day, Thanksgiving Day, Friday after Thanksgiving Day, and Christmas Day.
Leave Sharing
May elect to donate or request leave time. Used for emergency circumstances when all leave has been exhausted.
Deferred Compensation Programs
Tax-deferred savings plan available for retirement purposes. Employee-only contributions.
Flexible Spending Accounts
Employees can elect to use pre-tax dollars to cover un-reimbursed medical or dependent daycare expenses.
Payroll Direct Deposit
Available to any banking institution or credit union. Suncoast Federal Schools Credit Union membership is available to City employees.
Leave Buy Back
Option to receive cash for excess accrued leave beyond use or lose amount.
Employee Assistance Program
()
City-paid availability to licensed professional counselors for non-work related personal issues with 100% confidentiality.
Pre-Paid College
Post tax deduction forwarded to the State of Florida on the employees behalf.
01
Do you have a Bachelor's degree from an accredited college or university in Management Information Systems, Computer Science or a related field?
Yes
No
02
Do you have eight (8) years of experience in project management, application development and database design?
Yes
No
03
Do you have three (3) years of supervisory experience?
Yes
No
Required Question