Patient Service Representative - Audiology
Jefferson City Medical Group, Jefferson City, MO, United States
RESPONSIBILITIES
Job Specific Competencies:
Demonstrates knowledge and ability to check patients in and out for his/her clinic visit.
Maintains patient demographics and insurance records.
Demonstrates knowledge of basic insurance and billing procedures.
Performs routine duties associated with patient scheduling, payments and co-payments.
Performs secretarial duties in a timely and efficient manner.
Ensures customer friendly telephone communication.
Provides appropriate safety and infection control measures.
JCMG Core Competencies:
Strives for continuous quality improvement.
Participates in educational experiences designed to maintain and/or improve professional competence.
Maintains high work ethic standards.
Provides quality customer service to staff, patients and visitors at all times.
MINIMUM QUALIFICATIONS
Education:
High school diploma or GED
Experience:
Minimum of one year experience in customer service setting, preferably six months receptionist experience in healthcare setting
Experience with office equipment
Certification/License:
N/A
Knowledge/Skills/Abilities:
Articulate
Computer skills required
Good telephone communication skills
WORK ENVIRONMENT
Works in heated and air-conditioned area consistent with a normal office environment.
BENEFITS
Health insurance & employer paid short- and long-term disability
Generous PTO policy, beginning at 148-hours annually
56 hours paid Holiday Leave
Employer Retirement Plan (401K) with employer match
Tuition reimbursement and other professional advancements, including a Medical Assistant training program
Pay Range:
$15.28 - $19.86 per hour
Job Specific Competencies:
Demonstrates knowledge and ability to check patients in and out for his/her clinic visit.
Maintains patient demographics and insurance records.
Demonstrates knowledge of basic insurance and billing procedures.
Performs routine duties associated with patient scheduling, payments and co-payments.
Performs secretarial duties in a timely and efficient manner.
Ensures customer friendly telephone communication.
Provides appropriate safety and infection control measures.
JCMG Core Competencies:
Strives for continuous quality improvement.
Participates in educational experiences designed to maintain and/or improve professional competence.
Maintains high work ethic standards.
Provides quality customer service to staff, patients and visitors at all times.
MINIMUM QUALIFICATIONS
Education:
High school diploma or GED
Experience:
Minimum of one year experience in customer service setting, preferably six months receptionist experience in healthcare setting
Experience with office equipment
Certification/License:
N/A
Knowledge/Skills/Abilities:
Articulate
Computer skills required
Good telephone communication skills
WORK ENVIRONMENT
Works in heated and air-conditioned area consistent with a normal office environment.
BENEFITS
Health insurance & employer paid short- and long-term disability
Generous PTO policy, beginning at 148-hours annually
56 hours paid Holiday Leave
Employer Retirement Plan (401K) with employer match
Tuition reimbursement and other professional advancements, including a Medical Assistant training program
Pay Range:
$15.28 - $19.86 per hour