Admitting Clerk, Hospital
Hopedale Medical Complex, Hopedale, IL, United States
Admitting Clerk Hospital
The Admitting/Registration Clerk serves as the first point of contact for patients entering the hospital. This role requires the ability to perform both receptionist and medical secretary duties, including greeting patients, collecting personal and insurance information, and ensuring a smooth registration process. Strong organizational skills are essential to maintain patient flow and accuracy. This position works MondayFriday, 5:30 AM2:00 PM, with rotating weekends and holidays. The starting wage is $16 per hour.
Responsibilities:
Greet patients and answer incoming calls while providing excellent customer service
Record demographic, insurance, and billing information in the CPSI system; research missing details and obtain required signatures
Counsel patients and families on financial matters, including insurance
Provide information on billing, patient rights, visiting hours, and hospital procedures
Collect and record payments or forward information to Patient Accounts
Maintain and process orders sent by referring offices
Prepare estimates of patient financial responsibility and communicate them clearly
Understand HMC payment policies and financial assistance options
Screen calls to determine urgency and route appropriately
Keep the waiting area clean and orderly
Order and maintain supplies
Treat all patients and families with dignity and respect
Ensure confidentiality of patient information
Perform other related duties as assigned
Requirements:
High school diploma or equivalent
Some college coursework preferred
Medical office reception experience required
Knowledge of medical terminology required
Understanding of patient registration and documentation procedures
Strong telephone communication skills, including in stressful situations
Problem-solving ability
Proficiency with personal computers and Microsoft Office
Ability to type 3545 wpm preferred
Strong verbal and written communication skills
Knowledge of basic insurance procedures and third-party payer documentation
Ability to work independently with minimal supervision
The Admitting/Registration Clerk serves as the first point of contact for patients entering the hospital. This role requires the ability to perform both receptionist and medical secretary duties, including greeting patients, collecting personal and insurance information, and ensuring a smooth registration process. Strong organizational skills are essential to maintain patient flow and accuracy. This position works MondayFriday, 5:30 AM2:00 PM, with rotating weekends and holidays. The starting wage is $16 per hour.
Responsibilities:
Greet patients and answer incoming calls while providing excellent customer service
Record demographic, insurance, and billing information in the CPSI system; research missing details and obtain required signatures
Counsel patients and families on financial matters, including insurance
Provide information on billing, patient rights, visiting hours, and hospital procedures
Collect and record payments or forward information to Patient Accounts
Maintain and process orders sent by referring offices
Prepare estimates of patient financial responsibility and communicate them clearly
Understand HMC payment policies and financial assistance options
Screen calls to determine urgency and route appropriately
Keep the waiting area clean and orderly
Order and maintain supplies
Treat all patients and families with dignity and respect
Ensure confidentiality of patient information
Perform other related duties as assigned
Requirements:
High school diploma or equivalent
Some college coursework preferred
Medical office reception experience required
Knowledge of medical terminology required
Understanding of patient registration and documentation procedures
Strong telephone communication skills, including in stressful situations
Problem-solving ability
Proficiency with personal computers and Microsoft Office
Ability to type 3545 wpm preferred
Strong verbal and written communication skills
Knowledge of basic insurance procedures and third-party payer documentation
Ability to work independently with minimal supervision