Reservation Agent

Sage Hospitality Group - 1400 Woodward Avenue - Responsibilities: Responds to telephone inquiries and reservation requests by explaining product, amenities and service options in order to sell rooms.; Gathers needed information from customer in order to confirm reservation.; Negotiates rates and upsells rooms in order to increase occupancy and maximize revenues.; Operates reservations system by entering and accessing data in order to provide callers with accurate information.; Provides accurate and up-to-date manual and computerized reports on daily and monthly room reservation information in order to assist management with forecasting, tracking and staffing.