Assistant, Campus Operations
Insurance Institute for Business & Home Safety, Richburg, SC, United States
Assistant, Campus Operations
Location: Richburg
Work Arrangement: On-Site, Full-Time
Position Summary
As IBHS continues to expand its brand recognition and external influence, demand for meetings, campus visits, and organizational events at the Research Center has increased significantly. Responsibilities for scheduling and coordination of these activities have historically been shared across staff who now hold additional responsibilities in other areas of the organization.
To ensure IBHS can effectively support campus engagements, staff events, and operational logistics, the Campus Operations Assistant will provide dedicated coordination and administrative support for campus activities. This role focuses on scheduling, visitor coordination, meeting logistics, and operational support to ensure the smooth execution of events and day-to-day activities at the Research Center.
Essential Duties and Responsibilities
Campus Visits & External Engagements
Coordinate scheduling and logistics for non-member visits to the IBHS campus
Serve as the primary point of contact for external visitors to confirm schedules, logistics, and campus requirements
Ensure liability waivers are completed when required for campus activities
Coordinate catering arrangements and other logistical needs associated with campus visits
Executive & Staff Scheduling
Provide executive scheduling support for the Chief Engineer and Chief Product Officer
Coordinate scheduling for IBHS-wide staff engagements, including leadership workshops, People & Organization meetings, tabletop exercises, media training, safety training, and similar internal activities
Meeting & Event Support
Prepare the Rochman Collaboration Center for meetings and events
Coordinate and manage food and catering setup for organized meetings and events
Provide on-site logistical support to ensure meetings and events run smoothly
Campus Access & Operations
Manage gate and front-door access for visitors and scheduled activities
Coordinate visitor arrival logistics with internal staff
Provide operational support to ensure smooth day-to-day campus activities and events
Administrative Systems & Communications
Support Salesforce administration activities as needed
Monitor and respond to inquiries received through info@ibhs.org, routing requests to the appropriate staff members
Maintain accurate scheduling and coordination records related to campus activities
Required Qualifications
High school diploma or equivalent
Demonstrated experience in administrative support, event coordination, or campus operations
Strong organizational and time management skills with ability to manage multiple priorities simultaneously
Excellent written and verbal communication skills
Proficiency with Microsoft Office Suite and calendar management systems
Ability to work independently and as part of a team
Professional demeanor and ability to interact effectively with diverse groups of people
Preferred Qualifications
Experience with Salesforce or similar customer relationship management systems
Experience coordinating events or managing visitor logistics
Familiarity with research organizations or non-profit environments
Experience with catering coordination and facility management
Knowledge of campus safety and access control procedures
About This Role
The Campus Operations Assistant is a critical support position that ensures IBHS maintains a professional, welcoming, and efficiently operated Research Center. This role serves as the operational backbone for campus activities, bridging external visitors with internal staff and ensuring all events and engagements reflect IBHS's commitment to excellence. The successful candidate will be detail-oriented, proactive, and capable of managing competing demands while maintaining a positive, professional environment.
Location: Richburg
Work Arrangement: On-Site, Full-Time
Position Summary
As IBHS continues to expand its brand recognition and external influence, demand for meetings, campus visits, and organizational events at the Research Center has increased significantly. Responsibilities for scheduling and coordination of these activities have historically been shared across staff who now hold additional responsibilities in other areas of the organization.
To ensure IBHS can effectively support campus engagements, staff events, and operational logistics, the Campus Operations Assistant will provide dedicated coordination and administrative support for campus activities. This role focuses on scheduling, visitor coordination, meeting logistics, and operational support to ensure the smooth execution of events and day-to-day activities at the Research Center.
Essential Duties and Responsibilities
Campus Visits & External Engagements
Coordinate scheduling and logistics for non-member visits to the IBHS campus
Serve as the primary point of contact for external visitors to confirm schedules, logistics, and campus requirements
Ensure liability waivers are completed when required for campus activities
Coordinate catering arrangements and other logistical needs associated with campus visits
Executive & Staff Scheduling
Provide executive scheduling support for the Chief Engineer and Chief Product Officer
Coordinate scheduling for IBHS-wide staff engagements, including leadership workshops, People & Organization meetings, tabletop exercises, media training, safety training, and similar internal activities
Meeting & Event Support
Prepare the Rochman Collaboration Center for meetings and events
Coordinate and manage food and catering setup for organized meetings and events
Provide on-site logistical support to ensure meetings and events run smoothly
Campus Access & Operations
Manage gate and front-door access for visitors and scheduled activities
Coordinate visitor arrival logistics with internal staff
Provide operational support to ensure smooth day-to-day campus activities and events
Administrative Systems & Communications
Support Salesforce administration activities as needed
Monitor and respond to inquiries received through info@ibhs.org, routing requests to the appropriate staff members
Maintain accurate scheduling and coordination records related to campus activities
Required Qualifications
High school diploma or equivalent
Demonstrated experience in administrative support, event coordination, or campus operations
Strong organizational and time management skills with ability to manage multiple priorities simultaneously
Excellent written and verbal communication skills
Proficiency with Microsoft Office Suite and calendar management systems
Ability to work independently and as part of a team
Professional demeanor and ability to interact effectively with diverse groups of people
Preferred Qualifications
Experience with Salesforce or similar customer relationship management systems
Experience coordinating events or managing visitor logistics
Familiarity with research organizations or non-profit environments
Experience with catering coordination and facility management
Knowledge of campus safety and access control procedures
About This Role
The Campus Operations Assistant is a critical support position that ensures IBHS maintains a professional, welcoming, and efficiently operated Research Center. This role serves as the operational backbone for campus activities, bridging external visitors with internal staff and ensuring all events and engagements reflect IBHS's commitment to excellence. The successful candidate will be detail-oriented, proactive, and capable of managing competing demands while maintaining a positive, professional environment.