Patient Service Representative, Central Check-In, Jefferson City

University of Missouri Health Care - - Responsibilities: Collaborate with patients, families and/or staff in handling and resolving problems that may occur during the course of visit; Greet, escort, and answer phone system, handle and/or direct calls to appropriate area, and place calls as requested by supervisor; Patient check-in, check-out, batching, scheduling, bumping, cancelling, and no-showing appointments; maintain bed control; conduct bedside patient interview; Use excellent guest relations skills in all interactions with patients, visitors and staff; Maintain the general appearance of the waiting room, reception area, and offices; straighten magazines, chairs and other light furniture