Diesel Parts Associate
Staffinders, Inc., Twinsburg, OH, United States
Parts Support Specialist
Provide parts support for the sales, service and rental departments. In addition, this role is tasked with entering part orders into the Base plan database taking the sale from start to finish. The individual in this position will interact with employees and managers in other departments and locations at Jack Doheny Company. Receiving and reacting to directions other than from your immediate supervisor will be required periodically. Conversely, there will also be time when the person in this position must give directions to others.
Direct hire!!! Rates and shifts:
$22.00 - $28.00 per hour (depending on experience)
Monday-Friday 8am-5pm (flexible hours)
(Potential overtime Saturday, NO SUNDAY)
Job Responsibilities:
Taking phone orders from customers and seeing them through to shipping
Support service and warranty functions by ordering and/or sourcing parts, services and supplies
Planning, organizing, administering, directing and controlling parts distribution operations to assure efficient and profitable utilization of manpower, facilities, equipment and funds
Meeting and exceeding facility key measures to insure profitability and future growth
Providing superior customer service and achieving operational excellence while staying ahead of the competition.
Assist with warehouse operations, including receiving, stock keeping, physical inventories & cycle counts and shipping
Pick up emergency parts from local vendors as needed
Assist with A/R collection on past due invoices
Assist in identifying and selling obsolete/overstock inventory
Requirements:
Experience working in a heavy equipment or truck dealership environment, specifically in the parts area
Demonstrated ability to plan, prioritize, organize and motivate
In a high-performance work environment to achieve established goals while maintaining respect for people and our customers
Proven track record of customer focus
Ability to resolve conflicts and solve problems
Strong communication and interpersonal skills (listening, verbal and written)
Knowledge of parts distribution procedures
Working knowledge of Word, Excel, etc. Ability to learn our Base plan software.
Knowledge of the aftermarket parts
The ability to effectively manage multiple tasks in a fast-paced environment
Provide parts support for the sales, service and rental departments. In addition, this role is tasked with entering part orders into the Base plan database taking the sale from start to finish. The individual in this position will interact with employees and managers in other departments and locations at Jack Doheny Company. Receiving and reacting to directions other than from your immediate supervisor will be required periodically. Conversely, there will also be time when the person in this position must give directions to others.
Direct hire!!! Rates and shifts:
$22.00 - $28.00 per hour (depending on experience)
Monday-Friday 8am-5pm (flexible hours)
(Potential overtime Saturday, NO SUNDAY)
Job Responsibilities:
Taking phone orders from customers and seeing them through to shipping
Support service and warranty functions by ordering and/or sourcing parts, services and supplies
Planning, organizing, administering, directing and controlling parts distribution operations to assure efficient and profitable utilization of manpower, facilities, equipment and funds
Meeting and exceeding facility key measures to insure profitability and future growth
Providing superior customer service and achieving operational excellence while staying ahead of the competition.
Assist with warehouse operations, including receiving, stock keeping, physical inventories & cycle counts and shipping
Pick up emergency parts from local vendors as needed
Assist with A/R collection on past due invoices
Assist in identifying and selling obsolete/overstock inventory
Requirements:
Experience working in a heavy equipment or truck dealership environment, specifically in the parts area
Demonstrated ability to plan, prioritize, organize and motivate
In a high-performance work environment to achieve established goals while maintaining respect for people and our customers
Proven track record of customer focus
Ability to resolve conflicts and solve problems
Strong communication and interpersonal skills (listening, verbal and written)
Knowledge of parts distribution procedures
Working knowledge of Word, Excel, etc. Ability to learn our Base plan software.
Knowledge of the aftermarket parts
The ability to effectively manage multiple tasks in a fast-paced environment