Front Desk & Guest Experience Associate
Paisley Park, Chanhassen, MN, United States
Front Desk & Guest Experience Associate
7801 Audubon Road, Chanhassen, MN, USA
Hourly, Part Time
Schedule: ThursdayMonday (Part-Time) Includes mandatory staffing for the annual Celebration event in June
Reports To: Operations and Administrative Manager
Compensation: $16$18 per hour, based on experience and qualifications
Position Summary:
The Front Desk Associate serves as the first point of contact for guests and customers, providing a welcoming, professional, and organized front desk experience while supporting tour operations and administrative functions.
Responsibilities:
Welcome customers and guests in a warm, friendly, and professional manner
Check in guests for scheduled tours and events
Monitor lobby traffic, work areas, and overall customer flow
Facilitates correspondence with customers
Communicate all customer questions, concerns, and complaints to management in a timely manner
Collaborate with Customer Relations, Administrative, and Tour Operations teams
Assist with special projects and administrative tasks as needed
Qualifications:
Strong interpersonal and customer service skills to ensure positive guest interactions
Excellent multitasking and organizational abilities
Active listening and clear verbal and written communication skills
Effective time-management skills
Ability to work collaboratively as part of a team
Technical proficiency in customer records management, word processing, databases, email, and chat software
Proficiency in Microsoft Office Suite
Physical Requirements:
Ability to remain upright and stationary for extended periods during a shift
Ability to move throughout the lobby and front desk areas as needed
Ability to lift, carry, and move materials or supplies weighing up to approximately 25 pounds
Ability to operate standard office equipment, including computers, phones, printers, and scanners
Ability to communicate effectively in person, by phone, and via electronic means
Note: As Prince was a pescatarian, Paisley Park is a pescatarian food environment. Eggs, fish, and cheese are fine; beef, pork, chicken, and other meats can be eaten in your car, or you may take meals off-site.
If offered the position, the offer is contingent upon passing a background check and a four-panel background screen which does NOT include THC.
7801 Audubon Road, Chanhassen, MN, USA
Hourly, Part Time
Schedule: ThursdayMonday (Part-Time) Includes mandatory staffing for the annual Celebration event in June
Reports To: Operations and Administrative Manager
Compensation: $16$18 per hour, based on experience and qualifications
Position Summary:
The Front Desk Associate serves as the first point of contact for guests and customers, providing a welcoming, professional, and organized front desk experience while supporting tour operations and administrative functions.
Responsibilities:
Welcome customers and guests in a warm, friendly, and professional manner
Check in guests for scheduled tours and events
Monitor lobby traffic, work areas, and overall customer flow
Facilitates correspondence with customers
Communicate all customer questions, concerns, and complaints to management in a timely manner
Collaborate with Customer Relations, Administrative, and Tour Operations teams
Assist with special projects and administrative tasks as needed
Qualifications:
Strong interpersonal and customer service skills to ensure positive guest interactions
Excellent multitasking and organizational abilities
Active listening and clear verbal and written communication skills
Effective time-management skills
Ability to work collaboratively as part of a team
Technical proficiency in customer records management, word processing, databases, email, and chat software
Proficiency in Microsoft Office Suite
Physical Requirements:
Ability to remain upright and stationary for extended periods during a shift
Ability to move throughout the lobby and front desk areas as needed
Ability to lift, carry, and move materials or supplies weighing up to approximately 25 pounds
Ability to operate standard office equipment, including computers, phones, printers, and scanners
Ability to communicate effectively in person, by phone, and via electronic means
Note: As Prince was a pescatarian, Paisley Park is a pescatarian food environment. Eggs, fish, and cheese are fine; beef, pork, chicken, and other meats can be eaten in your car, or you may take meals off-site.
If offered the position, the offer is contingent upon passing a background check and a four-panel background screen which does NOT include THC.