Medical Office Registration
HealthPoint Family Care, Inc., Florence, KY, United States
Medical Office Registration
HealthPoint Family Care Florence - Florence, KY 41042
Overview
Position Type Full Time
Description
HealthPoint is hiring for a front office registration staff to assist patients with check in and appointments. This position will be located in our Florence location and will work full time M-F with a rotation on a Saturday. CLOSED SUNDAY. The ideal candidate will possess excellent customer service skill, multi-tasking capabilities and have a passion for accessible health care for the Northern Kentucky community. Interested in learning more? Visit our website: www.healthpointfc.org
Benefits
Retention bonus of $1,500 paid at 18 month of employment- Additional retention bonus's up to $4,000
Two free sets of HealthPoint scrubs
Tuition Reimbursement for up to $1,000 a year.
Nine paid federal holidays
Birthday off paid in addition and not counted towards PTO
Generous Paid Time Off
Wide array of benefit plans such as health, dental, vision, flexible spending accounts, Safe Harbor 401K Plan, long term disability and group/voluntary life insurance plans.
HealthPoint Family Care is a private primary care medical, women's health, dental, vision and mental health practice located in Northern and Central Kentucky. The organization employs over 170 highly qualified physicians, nurse practitioners, dentists and support staff who are dedicated to providing care for children, adolescents and adults.
Job Responsibilities
Greets patients in a professional manner and accurately registers patients.
Advises patients regarding payment options to include assistance programs, slide and commercial insurance eligibility.
Collects co-payments from patients in the form of cash, check, and credit card and provides receipt.
Submits pre-certifications and other appropriate insurance paperwork to the Billing department in a timely manner.
Maintains patient flow based on appointment setting and medical need; directs other patients and visitors to appropriate departments.
Manages dental schedule to achieve optimum efficiency and productivity for the providers. Adheres to established scheduling protocols and standards of customer care.
Monitors automatic appointment reminders and makes patient reminder calls as necessary.
Timely answers phones and schedules patient appointments.
Answers the phone, takes messages and routes them to the appropriate departments in a timely manner.
Triages all patient calls as necessary.
Checks department voicemail and responds to messages within one hour.
Prepares daily deposits for bank transfer and secures cash until transferred to authorized personnel or deposited at the bank. Balances cash collections with posted payments.
Handles any necessary paperwork for patients appointments.
Qualifications
High School Diploma
Medical Office Experience
HealthPoint Family Care Florence - Florence, KY 41042
Overview
Position Type Full Time
Description
HealthPoint is hiring for a front office registration staff to assist patients with check in and appointments. This position will be located in our Florence location and will work full time M-F with a rotation on a Saturday. CLOSED SUNDAY. The ideal candidate will possess excellent customer service skill, multi-tasking capabilities and have a passion for accessible health care for the Northern Kentucky community. Interested in learning more? Visit our website: www.healthpointfc.org
Benefits
Retention bonus of $1,500 paid at 18 month of employment- Additional retention bonus's up to $4,000
Two free sets of HealthPoint scrubs
Tuition Reimbursement for up to $1,000 a year.
Nine paid federal holidays
Birthday off paid in addition and not counted towards PTO
Generous Paid Time Off
Wide array of benefit plans such as health, dental, vision, flexible spending accounts, Safe Harbor 401K Plan, long term disability and group/voluntary life insurance plans.
HealthPoint Family Care is a private primary care medical, women's health, dental, vision and mental health practice located in Northern and Central Kentucky. The organization employs over 170 highly qualified physicians, nurse practitioners, dentists and support staff who are dedicated to providing care for children, adolescents and adults.
Job Responsibilities
Greets patients in a professional manner and accurately registers patients.
Advises patients regarding payment options to include assistance programs, slide and commercial insurance eligibility.
Collects co-payments from patients in the form of cash, check, and credit card and provides receipt.
Submits pre-certifications and other appropriate insurance paperwork to the Billing department in a timely manner.
Maintains patient flow based on appointment setting and medical need; directs other patients and visitors to appropriate departments.
Manages dental schedule to achieve optimum efficiency and productivity for the providers. Adheres to established scheduling protocols and standards of customer care.
Monitors automatic appointment reminders and makes patient reminder calls as necessary.
Timely answers phones and schedules patient appointments.
Answers the phone, takes messages and routes them to the appropriate departments in a timely manner.
Triages all patient calls as necessary.
Checks department voicemail and responds to messages within one hour.
Prepares daily deposits for bank transfer and secures cash until transferred to authorized personnel or deposited at the bank. Balances cash collections with posted payments.
Handles any necessary paperwork for patients appointments.
Qualifications
High School Diploma
Medical Office Experience