Sr Administrative Assistant
Tufts Health Plan, Providence, RI, United States
Sr Administrative Assistant
The Sr Administrative Assistant performs a variety of administrative tasks supporting leader(s), typically vice presidents, and/or large complex departments, acting as a liaison with other departments and external contacts in order to meet business objectives. This role will provide office coverage in Providence for up to 5 days per week, and may be required to work from the Canton office as needed. Candidate must have ability to work with sensitive information and provide exceptional customer service.
Key Responsibilities/Duties what you will be doing (top five):
Maintains complex calendars; schedules and coordinates internal and external appointments/meetings, including scheduling and setting up virtual teleconferences and in-person conferences. Resolves calendar schedule conflicts within guidelines set by calendar owner.
Monitors budget, tracks spending, and researches variances.
Answers and screens internal and external calls and direct to the appropriate people/area, including email management and general reception. Takes accurate messages and researches the background of various calls to ensure the caller is contacting the correct person.
Drafts, proofreads, and edits correspondence as well as departmental documents, including sending correspondence electronically and/or by mail. Types, produces, and/or distributes letters and correspondence that may include minutes, memos, reports, manuals, PowerPoint presentations, contracts, logs, and technical documents. Proofreads such documents to check for typographical, grammatical, and usage errors and makes necessary revisions to achieve consistency and clarity.
Completes data entry of confidential member information into multiple databases. Generates simple to complex reports for management. Utilizes the appropriate software program on the personal computer.
Qualifications what you need to perform the job
Education
Required: High school equivalency
Preferred: Associate's degree
Experience (minimum years required):
Required: At least 2 years of related office experience
Preferred: Administrative experience in a professional environment
Skill Requirements
Proficiency in Microsoft Office Suite: Outlook, Word, Excel, PowerPoint, and Teams.
Ability to learn new tools and teach others.
Strong customer service skills and the ability to interact professionally with peers, leadership, and external contacts.
Excellent verbal and written communication skills.
Ability to work independently as well as in a team setting.
Ability to maintain a high degree of confidentiality, maintain timelines, and effectively multitask.
Must be able to work independently to plan, organize and prioritize work to ensure completion in a timely manner
Must be able to work cooperatively as a team member.
Requires excellent interpersonal and customer service skills to interact effectively with all levels of management, departmental staff, internal and external contacts.
Must be able to effectively communicate in verbal and written format.
Ability to prioritize work tasks within set protocols and procedures.
Working Conditions and Additional Requirements (include special requirements, e.g., lifting, travel):
Must be able to work under normal office conditions and work from home as required.
Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations.
May be required to work additional hours beyond standard work schedule.
Salary Range
$29.71 -$44.57
Compensation & Total Rewards Overview
The annual base salary range provided for this position represents a range of salaries for this role and similar roles across the organization. The actual salary for this position will be determined by several factors, including the scope and complexity of the role; the skills, education, training, credentials, and experience of the candidate; as well as internal equity. As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company's sole discretion, consistent with the law.
Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes:
Medical, dental and vision coverage
Retirement plans
Paid time off
Employer-paid life and disability insurance with additional buy-up coverage options
Tuition program
Well-being benefits
Full suite of benefits to support career development, individual & family health, and financial health
We welcome all All applicants are welcome and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Scam Alert : Point32Health has recently become aware of job posting scams where unauthorized individuals posing as Point32Health recruiters have placed job advertisements and reached out to potential candidates. These advertisements or individuals may ask the applicant to make a payment. Point32Health would never ask an applicant to make a payment related to a job application or job offer, or to pay for workplace equipment. If you have any concerns about the legitimacy of a job posting or recruiting contact, you may contact TA_operations@point32health.org
The Sr Administrative Assistant performs a variety of administrative tasks supporting leader(s), typically vice presidents, and/or large complex departments, acting as a liaison with other departments and external contacts in order to meet business objectives. This role will provide office coverage in Providence for up to 5 days per week, and may be required to work from the Canton office as needed. Candidate must have ability to work with sensitive information and provide exceptional customer service.
Key Responsibilities/Duties what you will be doing (top five):
Maintains complex calendars; schedules and coordinates internal and external appointments/meetings, including scheduling and setting up virtual teleconferences and in-person conferences. Resolves calendar schedule conflicts within guidelines set by calendar owner.
Monitors budget, tracks spending, and researches variances.
Answers and screens internal and external calls and direct to the appropriate people/area, including email management and general reception. Takes accurate messages and researches the background of various calls to ensure the caller is contacting the correct person.
Drafts, proofreads, and edits correspondence as well as departmental documents, including sending correspondence electronically and/or by mail. Types, produces, and/or distributes letters and correspondence that may include minutes, memos, reports, manuals, PowerPoint presentations, contracts, logs, and technical documents. Proofreads such documents to check for typographical, grammatical, and usage errors and makes necessary revisions to achieve consistency and clarity.
Completes data entry of confidential member information into multiple databases. Generates simple to complex reports for management. Utilizes the appropriate software program on the personal computer.
Qualifications what you need to perform the job
Education
Required: High school equivalency
Preferred: Associate's degree
Experience (minimum years required):
Required: At least 2 years of related office experience
Preferred: Administrative experience in a professional environment
Skill Requirements
Proficiency in Microsoft Office Suite: Outlook, Word, Excel, PowerPoint, and Teams.
Ability to learn new tools and teach others.
Strong customer service skills and the ability to interact professionally with peers, leadership, and external contacts.
Excellent verbal and written communication skills.
Ability to work independently as well as in a team setting.
Ability to maintain a high degree of confidentiality, maintain timelines, and effectively multitask.
Must be able to work independently to plan, organize and prioritize work to ensure completion in a timely manner
Must be able to work cooperatively as a team member.
Requires excellent interpersonal and customer service skills to interact effectively with all levels of management, departmental staff, internal and external contacts.
Must be able to effectively communicate in verbal and written format.
Ability to prioritize work tasks within set protocols and procedures.
Working Conditions and Additional Requirements (include special requirements, e.g., lifting, travel):
Must be able to work under normal office conditions and work from home as required.
Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations.
May be required to work additional hours beyond standard work schedule.
Salary Range
$29.71 -$44.57
Compensation & Total Rewards Overview
The annual base salary range provided for this position represents a range of salaries for this role and similar roles across the organization. The actual salary for this position will be determined by several factors, including the scope and complexity of the role; the skills, education, training, credentials, and experience of the candidate; as well as internal equity. As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company's sole discretion, consistent with the law.
Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes:
Medical, dental and vision coverage
Retirement plans
Paid time off
Employer-paid life and disability insurance with additional buy-up coverage options
Tuition program
Well-being benefits
Full suite of benefits to support career development, individual & family health, and financial health
We welcome all All applicants are welcome and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Scam Alert : Point32Health has recently become aware of job posting scams where unauthorized individuals posing as Point32Health recruiters have placed job advertisements and reached out to potential candidates. These advertisements or individuals may ask the applicant to make a payment. Point32Health would never ask an applicant to make a payment related to a job application or job offer, or to pay for workplace equipment. If you have any concerns about the legitimacy of a job posting or recruiting contact, you may contact TA_operations@point32health.org