Retail Customer Service Supervisor

PetSmart, Inc. - - Responsibilities: Facilitates the associate experience and supports associate development.; Trains, onboarding, mentoring, and coaching for growth as well as providing feedback into associate performance reviews, disciplinary action and promotions.; Leads and directs associates when acting as the Leader on Duty.; Promotes and coordinates store events and marketing for adoptions, vet partnerships and shot clinics.; Backups to operate point-of-sale (POS) systems and handle cash transactions, ensuring accuracy and compliance with company policies.