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Office Manager

lan Academy Charter School, New Orleans, LA, United States


Office Manager

lan Academy is seeking a warm, organized, and dependable Front Office Manager to serve as the welcoming face of our school community. In this role, you will be the first point of contact for scholars, families, staff, and visitors, setting the tone for the safe, supportive environment we work hard to maintain every day.
Founded in 2017, lan Academy Charter School is an academically challenging, disciplined, and joyful elementary school located in New Orleans, LA. Through a classical curriculum, high-quality instruction, and leadership development, lan Academy Charter School ensures that all students have the foundation necessary to thrive in secondary school, succeed in college, and access lives of opportunity.
An lan Academy Teammate

Does whatever it takes. We are lan Academy teachers, not just individual classroom teachers. We recognize that we are all responsible for building, preserving, and maintaining our school culture.
Embodies our core values. We want to build a culture of open, honest, and productive dialogue with one another. We are expected to share our ideas, thoughts, and concerns. We value the power of shared leadership.
Believes results come from hard work. Our preparation creates the opportunity for success. We understand that lan Academy's success is the result of persistent effort, resilience, and a shared dedication to continuous improvement.
Sweats the small stuff. Every detail matters and helps us build strong daily habits that contribute to success.
Embodies no-nonsense nurturing. We build meaningful relationships with our students and hold them accountable to meet high expectations.
Teaches ALL students until they learn. We are committed to providing an equitable learning environment. We ensure that all students have access to high-quality instructional resources and support in order to meet their most rigorous learning outcomes.
Understands that we are members of one school with one mission, working together at all times. We share our passion for teaching and learning with our colleagues, our students, and our families to achieve the mission.
Responsibilities:

Embody and promote lan Academy's mission, vision, and values.
Participate in an annual summer staff orientation and training.
Greet and assist scholars, parents, staff, and visitors in a professional and courteous manner.
Enforce visitor policies, including sign-in procedures and campus security protocols.
Answer and manage incoming phone calls, route messages, and respond to general inquiries in a timely manner.
Accurately enter and track student tardies and early dismissals.
Assist leadership and teachers with contacting families of scholars who have not been picked up by 4:05 PM.
Support daily attendance-related processes, ensuring all records are up to date.
Assist the Data Coordinator with maintaining student records, enrollment, registration, and withdrawals.
Provide cafeteria staff with accurate daily snack counts to support meal distribution.
Assist with the preparation and distribution of progress reports and report cards to families.
Provide clerical and administrative support to the CEO and Leadership Team as needed.
Perform general office duties, including data entry, filing, copying, and mail distribution.
Maintain a clean, safe, and organized front office environment.
Assist the Director of Operations with ordering office and classroom supplies.
Distribute office and classroom supplies; coordinate with vendors as needed.
Troubleshoot copier and printer issues and coordinate with vendors for repairs and servicing.
Order toner and supplies for copiers and printers, ensuring machines remain fully operational.
Maintain and monitor office equipment to ensure minimal disruption to daily operations.
Prepare and set up for board and finance meetings, including printing and posting agendas.
Assist with school events and special projects as needed.
Provide translation or bilingual support through language line when necessary.
Qualifications:

Education Requirements:
Associate's Degree (preferred)
Bilingual (highly preferred but not required)
3 years of experience working in an office environment, preferably within a school.