Outpatient Rehab Office Associate

AdventHealth - 1100 Southwest 1st Avenue - Responsibilities: Screens and assists incoming phone calls and visitors to ensure appropriate routing within the department and hospital; Oversees distribution of treatment plans of care and discharge reports to physician offices and insurance companies; Registers patients for all services and verifies patient demographics and account information; Explains authorizations, pre-certifications, and benefit memos to ensure expeditious billing; Performs eligibility and benefits verification and re-verification to avoid rejections or denials