Description

Are you passionate about hospitality and eager to work for one of the most recognized names in the industry? Do you aspire to grow your career at a premier hotel in downtown Omaha? If so, the Omaha Marriott at the Capitol District is the perfect place for you! We are seeking a dedicated Front Desk Agent to join our dynamic team and contribute to the exceptional guest experience we're known for. As a Front Desk Agent at the Omaha Marriott Downtown, you'll be the first point of contact for our guests, creating unforgettable first impressions by providing warm welcomes, efficient check-ins, and seamless departures.

Located in the heart of downtown Omaha, the Omaha Marriott Downtown is a premier destination known for its world-class hospitality, sleek design, and exceptional service. Ranked among the top hotels in the city, we take pride in creating unforgettable guest experiences and that same commitment extends to our team members. With 333 modern rooms and over 15,000 square feet of event space, our hotel serves as the anchor of Omaha's vibrant Capitol District. Just steps from the CHI Health Center and Charles Schwab Field home of the NCAA College World Series our upscale property is a hub of energy, style, and opportunity. Whether you're looking to grow your hospitality career or be part of a team that delivers excellence every day, this is your chance to shine in one of the city's most dynamic and inspiring environments.

What will you be doing?

Deliver exceptional guest experiences from check-in to checkout.
Masterfully handle reservations, inquiries, and complaints using Marriott hotel systems.
Maintain composure and professionalism under pressure, resolving guest issues effectively.
Build strong guest relationships through personalized service and local knowledge.
Demonstrate strong communication and interpersonal skills, both in-person and on the phone.
Accurately manage financial transactions and maintain cash handling responsibilities.
Effectively multitask and prioritize tasks in a fast-paced environment.
Contribute to overall hotel operations by performing various administrative duties.

What do you bring to the role?

High school diploma or equivalent required.
6+ months previous work experience in a guest service position required, preferably within the hospitality industry.
Able to work independently, has good judgment, problem solving, and decision-making skills.
Ability to read, listen, and communicate effectively in English, both verbally and in writing.
Excellent customer service and communication skills are required.
Ability to access and accurately input information using a moderately complex computer system.
Hearing and visual ability to observe and detect signs of emergencies.
Must be able to work a varied schedule to include days, evenings, weekends, holidays, and the ability to work under pressure.

What's in it for you?

A free, well-balanced meal every shift
Room discounts at Marcus Hotels & Resorts and Marriott-branded properties
Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
Free parking
Two for one movie theater coupons at Marcus Theatres
Ability to grow your career and transfer from one property to another
Early wage access
Paid time off
Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
And more!

Pay Estimate: $16.00/hour

About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are People Pleasing People who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Omaha Marriott Downtown is an equal opportunity employer.

","

Description

Are you passionate about hospitality and eager to work for one of the most recognized names in the industry? Do you a...","Full Time",[104],["B","3521993941"],"Work at Omaha Marriott Downtown At The Capitol District","1 days ago","/jobs/3521993941-front-desk-clerk","/jobs?keyword=Omaha+Marriott+Downtown+At+The+Capitol+District",{"_64":65,"_66":67,"_68":105,"_70":71,"_72":106},"Omaha, NE, United States, 68102","68102",["D",1777345200000],"SpringHill Suites Dania/Fort Lauderdale","Front Desk Supervisor

Springhill Suites by Marriott Dania Beach/Ft Lauderdale is seeking an experienced Front Desk Supervisor for their hotel. The purpose of a Front Desk Supervisor is to assure the overall success of the hotel by meeting or exceeding the guest expectation for service.
Supervisory Responsibilities Directly or indirectly supervises associates and/or supervisors. Carries out supervisory responsibilities in accordance with the organization's policies, procedures and applicable laws. Responsibilities include but are not limited to: interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
Major Responsibilities
Ensures that each Guest receives outstanding Guest Service by providing a Guest friendly environment which includes greeting and acknowledging every Guest, maintaining outstanding standards, solid product knowledge and all other components of Guest Service.
Empowered to guarantee total guest satisfaction, display hospitality and professionalism to our guests at all times, take pride in representing AURO Hotels professionally with our guests and assuring that all transactions with guests are handled in a legal and ethical manner.
Understands and apply all property safety and security procedures to maintain a secure and safe environment for associates and guests at all times. In the event of an accident or emergency, gets medical attention if necessary and contacts the GM or Human Resources immediately.
Maintains a favorable working relationship with all company associates to foster and promote a positive working environment.
Essential Job Functions
Responsible for the overall guest service of the hotel by maintaining an organized and efficient Front Desk operation.
Prepares work schedules in accordance with forecasted occupancy.
Supervises day to day activities of front desk, bell, and van drivers staff.
Utilizes leadership skills and motivation techniques in order to maximize employee productivity and satisfaction of direct reports.
Meets and exceeds customer expectations by ensuring department provides outstanding customer service and teamwork.
Coordinates staffing and payroll to conform with productivity and budgetary standards.
Prepares payroll and schedules are required; monitors actual vs. budget payroll activities.
Works side by side with front desk associates when necessary to provide outstanding guest service; works scheduled Manager on Duty shifts on a weekly basis.
Coordinates Front Desk work with other departments: Housekeeping, Engineering, Banquets, etc.
Participates in daily Yield Management Meetings.
Insures that all employees follow safety rules and procedures and takes corrective action where required to improve safety of work area.
Coordinates the collection and submission of hotel news to the quarterly AURO Hotels Associate newsletter.
Maintains proper front desk supplies inventory, conducts inventories as assigned and recommends purchase of products (remaining within budget).
Confers closely with GM/AGM at all times and takes every opportunity to become familiar with all aspects of the hotel in order to assist wherever required.
This is a full-time position (at least 30 hours per week); must have full availability, including nights, holidays, and weekends.
College degree in Hotel Administration preferred; 2?3 years hotel management/supervisory experience or equivalent combination of education and experience. Must be able to speak, read, and understand English. Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.
","Front Desk Supervisor

Springhill Suites by Marriott Dania Beach/Ft Lauderdale is seeking an experienced Front Desk Supervisor for their ho...","Front Desk Supervisor",[120],["B","3523115753"],"Work at SpringHill Suites Dania/Fort Lauderdale","/jobs/3523115753-front-desk-supervisor","Dania Beach, FL, United States","/jobs?keyword=SpringHill+Suites+Dania%2FFort+Lauderdale","/jobs?location=Dania+Beach%2C+FL%2C+United+States","/jobs?keyword=Front+Desk+Supervisor",{"_64":65,"_66":121,"_68":116,"_70":122},"Dania Beach","FL",["D",1777269600000],"Concord Hospitality Enterprises","Description
We are looking for our next Front Desk Manager!

Position Summary
The Springhill Suites/TownePlace Suites by Marriott Columbus Easton is a Dual Brand property, with a combined 262 rooms, professionally managed by Concord Hospitality. The Hotel Front Desk Manager oversees all front of house operations to ensure an exceptional guest experience from arrival through departure. This role leads the front desk team, maintains service standards, resolves guest concerns, and ensures smooth daily hotel operations while supporting revenue goals and guest satisfaction.

Key Responsibilities

Lead and supervise Front Desk, Lobby Bar, Shuttle

Ensure seamless check-in and check-out experiences

Handle escalated guest complaints and service recovery situations

Create schedules and maintain proper staffing levels

Train, coach, and evaluate associates

Monitor room inventory, occupancy, and reservations

Coordinate closely with Housekeeping, Maintenance, and Sales departments

Ensure compliance with brand standards and hotel policies

Support upselling initiatives and guest loyalty programs

Review guest feedback and implement service improvements

Qualifications

Previous hotel experience required

Comfortable using technology and hotel PMS systems

Strong communication and conflict-resolution skills

Ability to work flexible schedule including nights, weekends and holidays

Leadership mindset with strong team-building skills

Why You’ll Like This Role

You get to lead people, not just manage tasks

Every day is different

Opportunity to grow in hotel operations

Fast-paced environment with lots of guest interaction

Ability to make an impact on guest satisfaction and team culture

Benefits

Medical, dental, vision insurance

Generous PTO (Paid Time Off) and Holiday Pay

Life Insurance and short/long-term disability options and more!

401 k with company match

Hotel discounts

Training, development and career advancement opportunities

Starting salary: $55,000 per year + Bonus potential

Concord Hospitality is an equal opportunity employer committed to fostering a diverse, inclusive workplace where everyone feels welcome, respected, and empowered to succeed.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

#J-18808-Ljbffr
","Description
We are looking for our next Front Desk Manager!

Position Summary
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Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

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