Sr. Client Service Specialist - Second Shift

Crane Worldwide Logistics - 24105 West Southern Avenue - Responsibilities: Responds to orders, general client inquiries, invoice questions and client complaints.; Records consistent problem areas; Resolves issues with orders, delivery dates or service.; Resolves the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution.; Responses are predominately routine but may require deviation from standard procedures