Customer Success Specialist
Collabera Technologies, San Francisco, CA, United States
Description
Home
Search Jobs
Job Description
Customer Success Specialist
Contract: San Francisco, California, US
Salary Range: 30.00 - 32.00 | Per Hour
Job Code: 368782
End Date: 2026-05-23
Days Left: 26 days, 3 hours left
Apply
Client:
Software Giant - Cloud Provider
Job Title:
Customer Renewals Executive / Contract Renewals Executive
Duration:
12 Months (Extension and Conversion will be based on performance)
Location:
- Hybrid at nearest client location
Multiple Location
Bellevue, WA 98004
San Francisco, CA 94107
Palo Alto, CA 94304
San Ramon, CA 94583
Pay Rate:
($30-$32.60) hourly
Required Qualifications:
Strong communication skills (written and verbal)
Good problem-solving and organizational abilities
Ability to work in a fast-paced, cross-functional environment
Basic proficiency in MS Office (Excel, Word, Outlook)
Comfortable using web-based tools and systems
Bachelor's degree preferred but not mandatory
Preferred Qualifications:
Exposure to customer service, sales, or account management roles
Knowledge of SaaS or enterprise software environments
Additional language skills (e.g., German, French, Spanish) are a plus
Key Responsibilities:
Manage end-to-end customer contract renewals in partnership with account teams
Engage with customers to negotiate commercial terms and support renewal discussions
Act as a primary point of contact for renewal-related communication
Coordinate with internal teams (Sales, Legal, Finance) to ensure timely deal execution
Support customers through product transitions, including end-of-life (EOL) or sunset products
Maintain accurate records and updates in CRM systems
Identify opportunities for revenue retention and account growth
Ensure a smooth and positive customer experience throughout the renewal lifecycle.
Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable).
Job Requirement
Contract
Negotiation
Renewal
Customer
Deal
Saas
Software
Subscription
Reach Out to a Recruiter
Recruiter
Email
Phone
Mradul Khampariya
mradul.khampariya@collabera.com
8139371148
Apply Now
Home
Search Jobs
Job Description
Customer Success Specialist
Contract: San Francisco, California, US
Salary Range: 30.00 - 32.00 | Per Hour
Job Code: 368782
End Date: 2026-05-23
Days Left: 26 days, 3 hours left
Apply
Client:
Software Giant - Cloud Provider
Job Title:
Customer Renewals Executive / Contract Renewals Executive
Duration:
12 Months (Extension and Conversion will be based on performance)
Location:
- Hybrid at nearest client location
Multiple Location
Bellevue, WA 98004
San Francisco, CA 94107
Palo Alto, CA 94304
San Ramon, CA 94583
Pay Rate:
($30-$32.60) hourly
Required Qualifications:
Strong communication skills (written and verbal)
Good problem-solving and organizational abilities
Ability to work in a fast-paced, cross-functional environment
Basic proficiency in MS Office (Excel, Word, Outlook)
Comfortable using web-based tools and systems
Bachelor's degree preferred but not mandatory
Preferred Qualifications:
Exposure to customer service, sales, or account management roles
Knowledge of SaaS or enterprise software environments
Additional language skills (e.g., German, French, Spanish) are a plus
Key Responsibilities:
Manage end-to-end customer contract renewals in partnership with account teams
Engage with customers to negotiate commercial terms and support renewal discussions
Act as a primary point of contact for renewal-related communication
Coordinate with internal teams (Sales, Legal, Finance) to ensure timely deal execution
Support customers through product transitions, including end-of-life (EOL) or sunset products
Maintain accurate records and updates in CRM systems
Identify opportunities for revenue retention and account growth
Ensure a smooth and positive customer experience throughout the renewal lifecycle.
Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable).
Job Requirement
Contract
Negotiation
Renewal
Customer
Deal
Saas
Software
Subscription
Reach Out to a Recruiter
Recruiter
Phone
Mradul Khampariya
mradul.khampariya@collabera.com
8139371148
Apply Now