Case Managers
THE JEWISH BOARD, New York, NY, United States
For nearly 150 years, The Jewish Board has been delivering innovative, best-in-class mental and behavioral health services. We are unique in serving everyone from infants and their families, to children, teens, and adults. That adds up to countless opportunities to use your skills, training, and compassion to make a difference in the lives of over 45,000 New Yorkers each year.
Overview
Purpose: The Jewish Board’s Adult and Family Residential Division supports domestic violence survivors and their family members. Using a non‑judgmental, trauma‑informed approach, staff guide the residents to create and meet personalized recovery goals, stabilize families, develop independent living skills, and plan effectively to live in a healthy and secure manner. Our work is guided by principles that emphasize safe and stable housing, a culturally competent and anti‑racist lens, and respect the dignity and legitimacy of each individual’s journey.
Position Overview: The Case Manager working with residents of the Jewish Board’s Domestic Violence Programs provides trauma‑focused services to help residents heal from past abuses, find meaning and fulfillment in their lives, and develop a safe environment for themselves and their children.
Responsibilities
Client Engagement
Carries a caseload of residents and provides services within scope of program regulations.
Completes client assessments including intake, overall, and risk assessments.
Evaluates client functioning and supports goal attainment.
Advocates on behalf of residents with other service providers.
Links residents to community treatment and coordinates services.
Practices person‑centered and collaborative service planning and ensures plans signed per guidelines.
Interprets program policies and procedures.
Develops safety plans.
Provides individual and family counseling.
Makes referrals and coordinates services including medical, mental health, and substance abuse.
MAY run groups under supervision.
Participates in weekly case conference, audit preparation.
Other duties as assigned.
Team Process
Participates in intake, assessment, discharge, weekly case conference, and follow‑up conferences.
Participates in regular staff meetings and trainings; may travel to offsite meetings and trainings.
Participates in planning and execution of special and holiday events.
Documentation
Files incident reports as appropriate.
Completes regular and timely documentation of resident interactions, including progress notes, service plans, periodic assessments, and psychosocial documentation.
Facilitates monthly roommate meetings when appropriate.
Qualifications
Core Competencies
Excellent resident engagement skills
Strong verbal and written communication skills
Attention to detail
Ability to work independently as well as with a team
Educational / Training Required
BA degree in Social Work, BSW, or related field
Experience Required / Language Preference
Minimum of one year experience working with Domestic Violence survivors
Bilingual Spanish preferred
Additional Qualifications Needed
Willingness to work with families affected by Domestic Violence, many with experiences of mental illness and substance use.
Compassion and respect for vulnerable individuals.
Patience and understanding for the sometimes slow process of stabilization and recovery.
Computer Skills Required
Familiarity with working in Windows environment
Ability and willingness to learn new systems and application software
Visual and Manual Dexterity
Travel in the community with residents
Engage in physical activities with the residence
Ability to read paper and electronic documents
Ability to perform data entry into various computer programs as needed
Work Environment / Physical Effort
Travel in the community with residents
Benefits
Generous paid time off in addition to paid agency holidays and 15 sick days
Affordable and high‑quality medical/dental/vision plans
Tuition assistance and educational loan forgiveness
Free continuing education opportunities
403(b) retirement benefits and a pension
Flexible spending accounts for health and transportation
24/7 Accessible Employee Assistance Program
Life and disability insurance
Diversity, equity, and inclusion working groups: Confronting Structural Racism (COR), Coalition Against Anti‑Semitism (CAAS), LGBTQ Steering Committee
We are an equal‑opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.
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Overview
Purpose: The Jewish Board’s Adult and Family Residential Division supports domestic violence survivors and their family members. Using a non‑judgmental, trauma‑informed approach, staff guide the residents to create and meet personalized recovery goals, stabilize families, develop independent living skills, and plan effectively to live in a healthy and secure manner. Our work is guided by principles that emphasize safe and stable housing, a culturally competent and anti‑racist lens, and respect the dignity and legitimacy of each individual’s journey.
Position Overview: The Case Manager working with residents of the Jewish Board’s Domestic Violence Programs provides trauma‑focused services to help residents heal from past abuses, find meaning and fulfillment in their lives, and develop a safe environment for themselves and their children.
Responsibilities
Client Engagement
Carries a caseload of residents and provides services within scope of program regulations.
Completes client assessments including intake, overall, and risk assessments.
Evaluates client functioning and supports goal attainment.
Advocates on behalf of residents with other service providers.
Links residents to community treatment and coordinates services.
Practices person‑centered and collaborative service planning and ensures plans signed per guidelines.
Interprets program policies and procedures.
Develops safety plans.
Provides individual and family counseling.
Makes referrals and coordinates services including medical, mental health, and substance abuse.
MAY run groups under supervision.
Participates in weekly case conference, audit preparation.
Other duties as assigned.
Team Process
Participates in intake, assessment, discharge, weekly case conference, and follow‑up conferences.
Participates in regular staff meetings and trainings; may travel to offsite meetings and trainings.
Participates in planning and execution of special and holiday events.
Documentation
Files incident reports as appropriate.
Completes regular and timely documentation of resident interactions, including progress notes, service plans, periodic assessments, and psychosocial documentation.
Facilitates monthly roommate meetings when appropriate.
Qualifications
Core Competencies
Excellent resident engagement skills
Strong verbal and written communication skills
Attention to detail
Ability to work independently as well as with a team
Educational / Training Required
BA degree in Social Work, BSW, or related field
Experience Required / Language Preference
Minimum of one year experience working with Domestic Violence survivors
Bilingual Spanish preferred
Additional Qualifications Needed
Willingness to work with families affected by Domestic Violence, many with experiences of mental illness and substance use.
Compassion and respect for vulnerable individuals.
Patience and understanding for the sometimes slow process of stabilization and recovery.
Computer Skills Required
Familiarity with working in Windows environment
Ability and willingness to learn new systems and application software
Visual and Manual Dexterity
Travel in the community with residents
Engage in physical activities with the residence
Ability to read paper and electronic documents
Ability to perform data entry into various computer programs as needed
Work Environment / Physical Effort
Travel in the community with residents
Benefits
Generous paid time off in addition to paid agency holidays and 15 sick days
Affordable and high‑quality medical/dental/vision plans
Tuition assistance and educational loan forgiveness
Free continuing education opportunities
403(b) retirement benefits and a pension
Flexible spending accounts for health and transportation
24/7 Accessible Employee Assistance Program
Life and disability insurance
Diversity, equity, and inclusion working groups: Confronting Structural Racism (COR), Coalition Against Anti‑Semitism (CAAS), LGBTQ Steering Committee
We are an equal‑opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.
#J-18808-Ljbffr