Security Operations Center (Operator)- M1 Global
Metro One Loss Prevention Services Group, Newport Beach, CA, United States
Job Description
GSOC Operator M1 Global is seeking a professional GSOC Operator to support security operations within a corporate campus environment in Newport Beach, CA. This role is responsible for centralized monitoring and coordination of physical security operations across a high-profile business setting. The GSOC Operator plays a critical role in real-time incident management, situational awareness, and communication to protect employees, assets, and business operations.
Key Responsibilities
Monitor alarms, access control systems, and video surveillance to identify and assess potential threats
Triage and escalate incidents in accordance with established GSOC protocols
Coordinate response efforts, including dispatching internal security and external emergency services when required
Maintain real-time situational awareness across the campus and provide timely updates to stakeholders
Support business continuity efforts through timely notification and coordination during incidents
Assist with system testing, maintenance coordination, and onboarding of new security technologies
Document incidents thoroughly, ensuring accurate reporting for audits and investigations
Identify trends or vulnerabilities and communicate recommendations for continuous improvement
Communication & Compliance
Serve as a central communication hub during both routine operations and emergency situations
Deliver clear, concise, and professional communication to leadership, employees, and client representatives
Follow all GSOC SOPs, post orders, and corporate security standards
Ensure compliance with corporate policies, regulatory expectations, and industry best practices
Participate in drills, exercises, and ongoing training initiatives
Required Qualifications
High school diploma or equivalent required (degree in criminal justice, homeland security, or related field preferred)
Prior experience in a GSOC, SOC, command center, or corporate security environment strongly preferred
Experience supporting corporate, financial, or enterprise-level security operations is a plus
Proficiency with video management systems, access control platforms, and alarm monitoring tools
Strong critical thinking, situational awareness, and decision-making abilities
Professional demeanor with the ability to remain calm under pressure
Ability to work rotating shifts, including nights, weekends, and holidays
Preferred Attributes
Experience in a corporate campus or financial services environment
Familiarity with incident management platforms and reporting tools
Strong written communication skills for executive-level reporting
Pay & Benefits
Competitive pay
Medical, dental, and vision insurance
Paid time off
401(k)
Ongoing training and professional development opportunities
M1 Global is an Equal Opportunity Employer
Requirements
GSOC Operator M1 Global is seeking a professional GSOC Operator to support security operations within a corporate campus environment in Newport Beach, CA. This role is responsible for centralized monitoring and coordination of physical security operations across a high-profile business setting. The GSOC Operator plays a critical role in real-time incident management, situational awareness, and communication to protect employees, assets, and business operations.
Key Responsibilities
Monitor alarms, access control systems, and video surveillance to identify and assess potential threats
Triage and escalate incidents in accordance with established GSOC protocols
Coordinate response efforts, including dispatching internal security and external emergency services when required
Maintain real-time situational awareness across the campus and provide timely updates to stakeholders
Support business continuity efforts through timely notification and coordination during incidents
Assist with system testing, maintenance coordination, and onboarding of new security technologies
Document incidents thoroughly, ensuring accurate reporting for audits and investigations
Identify trends or vulnerabilities and communicate recommendations for continuous improvement
Communication & Compliance
Serve as a central communication hub during both routine operations and emergency situations
Deliver clear, concise, and professional communication to leadership, employees, and client representatives
Follow all GSOC SOPs, post orders, and corporate security standards
Ensure compliance with corporate policies, regulatory expectations, and industry best practices
Participate in drills, exercises, and ongoing training initiatives
Required Qualifications
High school diploma or equivalent required (degree in criminal justice, homeland security, or related field preferred)
Prior experience in a GSOC, SOC, command center, or corporate security environment strongly preferred
Experience supporting corporate, financial, or enterprise-level security operations is a plus
Proficiency with video management systems, access control platforms, and alarm monitoring tools
Strong critical thinking, situational awareness, and decision-making abilities
Professional demeanor with the ability to remain calm under pressure
Ability to work rotating shifts, including nights, weekends, and holidays
Preferred Attributes
Experience in a corporate campus or financial services environment
Familiarity with incident management platforms and reporting tools
Strong written communication skills for executive-level reporting
Pay & Benefits
Competitive pay
Medical, dental, and vision insurance
Paid time off
401(k)
Ongoing training and professional development opportunities
M1 Global is an Equal Opportunity Employer
Requirements