Community Case Manager (CCM)
Capacity Path, Polk City, FL, United States
Role Type: Independent Contractor
NOTE – This short term contract job involves frequent driving travel in multiple storm impacted counties. We are looking for people who currently reside in these hurricane impacted areas.
Role Summary
Community Case Managers (CCM) serve as relationship-based support partners to disaster case management and other supportive responding organizations during long-term recovery from Hurricanes Helene and Milton. This role blends disaster case management support, workforce care, and crisis-informed accompaniment. CCMs operate independently across assigned counties, building trusted relationships with partner organizations, offering informal debriefing and support, delivering brief workshops, and ensuring consistent presence over the duration of the project, approximately 8-10 weeks.
This is not a traditional case management role, nor a clinical therapy role. It is a field-based, relational systems support role grounded in Capacity Path's crisis-informed and resilience-oriented framework. It is about building connections that can foster healing, endurance, and strength to help others recover. In some ways this work may feel like outside sales, because you will be traveling to check in on your clients, building new relationships, and becoming a trusted support for them. There is nothing to sell, but that kind of interpersonal and outreach dynamics are what will drive this phase of this project.
Why this role is different
This role will allow you to make a direct and immediate positive impact on the people, organizations, and communities that you work with. It is a fast paced and incredible chance to assist in long term recovery building strength and resiliency with the relationships you develop. It will involve moments of pressure to find the most important avenues of impact, and a lot of social engagement.
This role is not for shy people who don't want to interact with people and initiate conversations with our partner orgs on a daily basis.
Core Responsibilities
Relationship & Field Engagement
Serve as the primary Capacity Path Relief liaison to assigned organizations across 2-4 counties
Conduct regular in-person visits and virtual check-ins with partner Disaster Case Management organizations
Build trusted relationships with organizational leadership, supervisors, and frontline staff
Provide consistent presence and continuity throughout the project period
Support & Capacity-Building
Offer informal debriefing and supportive conversations to staff impacted by disaster-related stress
Provide light, crisis-informed workshops or brief interventions during staff meetings (in-person or virtual)
Identify emerging needs, stressors, and system challenges within partner organizations and work to alleviate
Connect organizations to additional resources or internal supports as appropriate
Interact with Capacity Path Relief therapeutic staff to build bridges of connection and enhanced support for your field partner orgs
Autonomous Field Operations
Independently manage assigned relationships and create effective self-directed schedules
Maintain professional boundaries while operating in a highly relational support role
Represent Capacity Path Relief's values, tone, and framework consistently in the field
Be responsible for timelines, results, and impacts in the areas you serve
Reporting & Accountability
Complete weekly written reports for each assigned organization, including:
Organizations visited
Primary and secondary contacts
Number of individuals supported
Activities provided
Current status and observed progress
Notable needs, trends, or challenges
Participate in daily team check-in calls (minimum four days per week)
Rotate facilitation of team check-in calls as scheduled
Requirements
Timeframe & Commitment
Role Type: Independent Contractor
Duration: 8-10 weeks (based on funding)
Expected Commitment: 32-40 hours/week, 4-6 days
3-4 days/week in-person (fuel stipend)
1-2 days/week virtual engagement + reporting
Temporary, grant-funded position
Combination of:
In-person field visits across assigned counties
Virtual engagement, reporting, and team calls
Evening or weekend work is not typical but may occur occasionally based on organizational needs
Characteristics of a great candidate
Calm, grounded, and relational
Comfortable holding space without "fixing"
Able to build trust quickly without over-promising
Organized enough to document work without being rigid
Resilient and self-regulated in emotionally charged environments
Background in social work, counseling, psychology, coaching, community health, or related field is very helpful
Strongly preferred:
Disaster case management
Long-term recovery programs
VOAD / FEMA / state recovery ecosystem exposure
Required Qualifications
Strong interpersonal skills and emotional intelligence
Comfortable working independently with minimal supervision
Reliable transportation and ability to travel within assigned counties
Strong written communication skills for weekly reporting
Experience in disaster response, community-based work, or high-stress human services environments strongly preferred
Dealbreaker – Need working vehicle for field visits, personal laptop for reports and workshops, and working cell phone
Benefits
Compensation
Hourly Rate: $25-32/hour (commensurate with experience)
Pay Structure: Temporary, grant-funded position
Pay Schedule: Biweekly, Invoicing required
You will get to work on a great team, with some intense and beautiful work for a short period of time, but will make a REAL difference in people's lives. You will be building upon the work we accomplished in Phase one, where we had 7 facilitators provide resilience workshops throughout the disaster impacted region and made meaningful inroads with 2000+ people. This is work that you will love! We are ready to meet you and to have you lead the charge for real healing and support for this next phase!
#J-18808-Ljbffr
NOTE – This short term contract job involves frequent driving travel in multiple storm impacted counties. We are looking for people who currently reside in these hurricane impacted areas.
Role Summary
Community Case Managers (CCM) serve as relationship-based support partners to disaster case management and other supportive responding organizations during long-term recovery from Hurricanes Helene and Milton. This role blends disaster case management support, workforce care, and crisis-informed accompaniment. CCMs operate independently across assigned counties, building trusted relationships with partner organizations, offering informal debriefing and support, delivering brief workshops, and ensuring consistent presence over the duration of the project, approximately 8-10 weeks.
This is not a traditional case management role, nor a clinical therapy role. It is a field-based, relational systems support role grounded in Capacity Path's crisis-informed and resilience-oriented framework. It is about building connections that can foster healing, endurance, and strength to help others recover. In some ways this work may feel like outside sales, because you will be traveling to check in on your clients, building new relationships, and becoming a trusted support for them. There is nothing to sell, but that kind of interpersonal and outreach dynamics are what will drive this phase of this project.
Why this role is different
This role will allow you to make a direct and immediate positive impact on the people, organizations, and communities that you work with. It is a fast paced and incredible chance to assist in long term recovery building strength and resiliency with the relationships you develop. It will involve moments of pressure to find the most important avenues of impact, and a lot of social engagement.
This role is not for shy people who don't want to interact with people and initiate conversations with our partner orgs on a daily basis.
Core Responsibilities
Relationship & Field Engagement
Serve as the primary Capacity Path Relief liaison to assigned organizations across 2-4 counties
Conduct regular in-person visits and virtual check-ins with partner Disaster Case Management organizations
Build trusted relationships with organizational leadership, supervisors, and frontline staff
Provide consistent presence and continuity throughout the project period
Support & Capacity-Building
Offer informal debriefing and supportive conversations to staff impacted by disaster-related stress
Provide light, crisis-informed workshops or brief interventions during staff meetings (in-person or virtual)
Identify emerging needs, stressors, and system challenges within partner organizations and work to alleviate
Connect organizations to additional resources or internal supports as appropriate
Interact with Capacity Path Relief therapeutic staff to build bridges of connection and enhanced support for your field partner orgs
Autonomous Field Operations
Independently manage assigned relationships and create effective self-directed schedules
Maintain professional boundaries while operating in a highly relational support role
Represent Capacity Path Relief's values, tone, and framework consistently in the field
Be responsible for timelines, results, and impacts in the areas you serve
Reporting & Accountability
Complete weekly written reports for each assigned organization, including:
Organizations visited
Primary and secondary contacts
Number of individuals supported
Activities provided
Current status and observed progress
Notable needs, trends, or challenges
Participate in daily team check-in calls (minimum four days per week)
Rotate facilitation of team check-in calls as scheduled
Requirements
Timeframe & Commitment
Role Type: Independent Contractor
Duration: 8-10 weeks (based on funding)
Expected Commitment: 32-40 hours/week, 4-6 days
3-4 days/week in-person (fuel stipend)
1-2 days/week virtual engagement + reporting
Temporary, grant-funded position
Combination of:
In-person field visits across assigned counties
Virtual engagement, reporting, and team calls
Evening or weekend work is not typical but may occur occasionally based on organizational needs
Characteristics of a great candidate
Calm, grounded, and relational
Comfortable holding space without "fixing"
Able to build trust quickly without over-promising
Organized enough to document work without being rigid
Resilient and self-regulated in emotionally charged environments
Background in social work, counseling, psychology, coaching, community health, or related field is very helpful
Strongly preferred:
Disaster case management
Long-term recovery programs
VOAD / FEMA / state recovery ecosystem exposure
Required Qualifications
Strong interpersonal skills and emotional intelligence
Comfortable working independently with minimal supervision
Reliable transportation and ability to travel within assigned counties
Strong written communication skills for weekly reporting
Experience in disaster response, community-based work, or high-stress human services environments strongly preferred
Dealbreaker – Need working vehicle for field visits, personal laptop for reports and workshops, and working cell phone
Benefits
Compensation
Hourly Rate: $25-32/hour (commensurate with experience)
Pay Structure: Temporary, grant-funded position
Pay Schedule: Biweekly, Invoicing required
You will get to work on a great team, with some intense and beautiful work for a short period of time, but will make a REAL difference in people's lives. You will be building upon the work we accomplished in Phase one, where we had 7 facilitators provide resilience workshops throughout the disaster impacted region and made meaningful inroads with 2000+ people. This is work that you will love! We are ready to meet you and to have you lead the charge for real healing and support for this next phase!
#J-18808-Ljbffr