IT Technician
Sunrise Senior Living, Bethesda, MD, United States
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.
Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.
COMMUNITY NAME
Fox Hill Senior Condominiums
Job ID
2026-240972
JOB OVERVIEW
The Administrative Assistant is responsible for providing human resources and accounting generalist services and programs support to the community team members, department coordinators and Executive Director which meet and or exceed Sunrise quality service standards. Key areas of responsibility include processing payroll, daily time and attendance and human resource information system (HRIS), team member recruiting and on-boarding, tracking of training, setting up and maintaining the personnel files and employment binders, benefits and worker's compensation administration, generalist accounting and administration services and support.
RESPONSIBILITIES & QUALIFICATIONS
IT Technician
Responsibilities:
Provide outstanding customer service to residents and team members by supporting the installation, operation, and maintenance of Fox Hill community technology.
Manage work orders submitted to our help desk, contact our residents to set up site visits if necessary, and complete all work orders within the timeframes indicated in our published service level agreement.
Provide audiovisual support for events occurring across the campus.
Assist the IT Director in the completion of projects in the annual project schedule as assigned.
Qualifications:
Minimum education of HS Diploma or GED, associates or bachelors degree in Information Technology or related discipline preferred.
Minimum 6 months - 1 year of IT help-desk experience, preferably in the hospitality industry. Experience with country club or luxury hotel/resort desired.
Must have strong customer service skills, with an emphasis on people-focused care, patience, empathy, and the ability to take the initiative to consistently exceed the expectations of the customer; must enjoy working with seniors.
-Strong computer troubleshooting skills, must be able to troubleshoot and repair a variety of issues on PC, Mac, ios and Android devices.
Strong audio-visual skills, including cable TV/streaming component hookup, diagnostics and trouble shooting
Ability to cut and terminate custom lengths of CAT5 (RJ45), CAT6, RJ11 and coaxial (BNC) cables
Some familiarity with sound mixing boards, microphones, signal flow and sound mixing.
Basic Understanding of IP phones and SIP telephony
Basic understanding of radio frequency (RF) technologies
Basic understanding of computer networking, TCP/IP, switching, routing and wireless networking
Familiarity with popular email applications like Outlook, Mac Mail, Google mail.
Familiarity with popular productivity software, including Microsoft Word and Google Apps
Has the ability to learn new skills, technology and applications as needed
Ability to respond to emergency calls outside of scheduled work hours
Ability to work a flexible schedule according to the business needs and priorities, which may include nights and weekends
Must be able to handle multiple priorities under pressure
Possess strong written and verbal skills for effective communication
Competent in organizational and time management skills
Must be a self-starter with the ability and desire to take initiative and get things done with little supervision
Committed to excellence with all aspects of job performance
Demonstrates good judgment, problem solving and decision-making skills
Must be able to work well on a team
Comptia A+ or Network+ certificate preferred, but not required
Sunrise maintains a drug-free work environment and all offers of employment with Sunrise are conditioned on submitting to and successfully completing and passing a drug and alcohol
ABOUT SUNRISE
Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life.
We also offer benefits and other compensation that include:
Medical, Dental, Vision, Life, and Disability Plans
Retirement Savings Plans
Employee Assistant Program / Discount Program
Paid time off (PTO), sick time, and holiday pay
myFlexPay offered to get paid within hours of a shift
Tuition Reimbursement
In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses.The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
Some benefits have eligibility requirements
Apply today to learn why Sunrise Senior Living is a certified Great Place to Work®
PRE-EMPLOYMENT REQUIREMENTS
Sunrise considers the health and safety of its residents, family members, and team members among its highest priorities. Employment with Sunrise is contingent upon completing and passing a drug test (which does not include marijuana) and Tuberculosis Test, and a physical evaluation and a background check where required. Covid-19 and Influenza vaccination may be required if mandated by applicable federal, state, and local laws and authorities.
COMPENSATION DISCLAIMER
Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Location : Name
Fox Hill Senior Condominiums
Type
Full-Time
Location : Address
8300 Burdett Road
Location : City
Bethesda
Location : State/Province (Full Name)
Maryland
Salary Range
USD $18.75 - USD $23.45 /Hr.
Variable Compensation
No Bonus or Commissions
Sunrise Senior Living is an Equal Opportunity Employer.
Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.
COMMUNITY NAME
Fox Hill Senior Condominiums
Job ID
2026-240972
JOB OVERVIEW
The Administrative Assistant is responsible for providing human resources and accounting generalist services and programs support to the community team members, department coordinators and Executive Director which meet and or exceed Sunrise quality service standards. Key areas of responsibility include processing payroll, daily time and attendance and human resource information system (HRIS), team member recruiting and on-boarding, tracking of training, setting up and maintaining the personnel files and employment binders, benefits and worker's compensation administration, generalist accounting and administration services and support.
RESPONSIBILITIES & QUALIFICATIONS
IT Technician
Responsibilities:
Provide outstanding customer service to residents and team members by supporting the installation, operation, and maintenance of Fox Hill community technology.
Manage work orders submitted to our help desk, contact our residents to set up site visits if necessary, and complete all work orders within the timeframes indicated in our published service level agreement.
Provide audiovisual support for events occurring across the campus.
Assist the IT Director in the completion of projects in the annual project schedule as assigned.
Qualifications:
Minimum education of HS Diploma or GED, associates or bachelors degree in Information Technology or related discipline preferred.
Minimum 6 months - 1 year of IT help-desk experience, preferably in the hospitality industry. Experience with country club or luxury hotel/resort desired.
Must have strong customer service skills, with an emphasis on people-focused care, patience, empathy, and the ability to take the initiative to consistently exceed the expectations of the customer; must enjoy working with seniors.
-Strong computer troubleshooting skills, must be able to troubleshoot and repair a variety of issues on PC, Mac, ios and Android devices.
Strong audio-visual skills, including cable TV/streaming component hookup, diagnostics and trouble shooting
Ability to cut and terminate custom lengths of CAT5 (RJ45), CAT6, RJ11 and coaxial (BNC) cables
Some familiarity with sound mixing boards, microphones, signal flow and sound mixing.
Basic Understanding of IP phones and SIP telephony
Basic understanding of radio frequency (RF) technologies
Basic understanding of computer networking, TCP/IP, switching, routing and wireless networking
Familiarity with popular email applications like Outlook, Mac Mail, Google mail.
Familiarity with popular productivity software, including Microsoft Word and Google Apps
Has the ability to learn new skills, technology and applications as needed
Ability to respond to emergency calls outside of scheduled work hours
Ability to work a flexible schedule according to the business needs and priorities, which may include nights and weekends
Must be able to handle multiple priorities under pressure
Possess strong written and verbal skills for effective communication
Competent in organizational and time management skills
Must be a self-starter with the ability and desire to take initiative and get things done with little supervision
Committed to excellence with all aspects of job performance
Demonstrates good judgment, problem solving and decision-making skills
Must be able to work well on a team
Comptia A+ or Network+ certificate preferred, but not required
Sunrise maintains a drug-free work environment and all offers of employment with Sunrise are conditioned on submitting to and successfully completing and passing a drug and alcohol
ABOUT SUNRISE
Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life.
We also offer benefits and other compensation that include:
Medical, Dental, Vision, Life, and Disability Plans
Retirement Savings Plans
Employee Assistant Program / Discount Program
Paid time off (PTO), sick time, and holiday pay
myFlexPay offered to get paid within hours of a shift
Tuition Reimbursement
In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses.The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
Some benefits have eligibility requirements
Apply today to learn why Sunrise Senior Living is a certified Great Place to Work®
PRE-EMPLOYMENT REQUIREMENTS
Sunrise considers the health and safety of its residents, family members, and team members among its highest priorities. Employment with Sunrise is contingent upon completing and passing a drug test (which does not include marijuana) and Tuberculosis Test, and a physical evaluation and a background check where required. Covid-19 and Influenza vaccination may be required if mandated by applicable federal, state, and local laws and authorities.
COMPENSATION DISCLAIMER
Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Location : Name
Fox Hill Senior Condominiums
Type
Full-Time
Location : Address
8300 Burdett Road
Location : City
Bethesda
Location : State/Province (Full Name)
Maryland
Salary Range
USD $18.75 - USD $23.45 /Hr.
Variable Compensation
No Bonus or Commissions
Sunrise Senior Living is an Equal Opportunity Employer.