Service Assistant
Brewster Ford, New York, NY, United States
About Us
Volz Auto Group is a family owned and operated, well-established growing dealership under a 4 dealer umbrella. Choosing us means you'll work with a management team who provides a fun, high energy environment.
Benefits
Medical Plan
Dental Plan
Vision Plan
401(K) Plan w/ Matching
Training Provided
Paid Vacation
Employee Appreciation Events (i.e. Holiday Parties, Sporting Events, Luncheons)
Multitude of Tenure Employees
Responsibilities
Schedule service appointments and speak with customers every single day by following up over the phone after each appointment.
Run our pick up and delivery & shuttle scheduling service
Actively listen to customers, answering their questions, and directing them appropriately as they request.
Respond quickly to customer phone calls
Help take care of over flow from service advisors
File service requests
Assist with rental fleet
Park Cars
Work with manufacturers online
Follow up on customer satisfaction
Learn Ford Warranty
Other duties as assigned
Qualifications
Strong computer skills, including Outlook, Excel and Word
Strong customer service background
Excellent verbal and written communication skills
Punctual, reliable and eager to improve
Clean driving record and valid driver’s license
#J-18808-Ljbffr
Volz Auto Group is a family owned and operated, well-established growing dealership under a 4 dealer umbrella. Choosing us means you'll work with a management team who provides a fun, high energy environment.
Benefits
Medical Plan
Dental Plan
Vision Plan
401(K) Plan w/ Matching
Training Provided
Paid Vacation
Employee Appreciation Events (i.e. Holiday Parties, Sporting Events, Luncheons)
Multitude of Tenure Employees
Responsibilities
Schedule service appointments and speak with customers every single day by following up over the phone after each appointment.
Run our pick up and delivery & shuttle scheduling service
Actively listen to customers, answering their questions, and directing them appropriately as they request.
Respond quickly to customer phone calls
Help take care of over flow from service advisors
File service requests
Assist with rental fleet
Park Cars
Work with manufacturers online
Follow up on customer satisfaction
Learn Ford Warranty
Other duties as assigned
Qualifications
Strong computer skills, including Outlook, Excel and Word
Strong customer service background
Excellent verbal and written communication skills
Punctual, reliable and eager to improve
Clean driving record and valid driver’s license
#J-18808-Ljbffr