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Mainframe MQ Support

Insight Global, New York, NY, United States


Job Description

Insight Global is hiring 2 Mainframe MQ Support Engineer for our infrastructure services client. This role will be providing system support for MQ for an end client. This is a remote contract working CST hours and on-call rotation.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• At least 5 years of experience in IBM mainframe MQ support.

• Experience with MQ on z/OS; creating and maintaining QMGRs and objects (queues, channels, etc.)

• Understanding of how applications work with MQ (API’s).

• Application development experience (preferred).

• MF Operations experience (preferred).

• Basic knowledge of containers and IBM CP4I (preferred).

• Proficiency with z/OS, ISPF, JCL, SDSF, JES, PDSE, VSAM, and related utilities.

• Understanding of/experience with SMP/E DB2, CICS, IMS, Network/TCPIP, MF Automations - OPS/MVS, as they relate to MQ.

• Experience with MQ Monitoring solutions for real-time and historical perspectives on status, trouble shooting, tuning, and trending.

• Experience with MQ dashboarding tools (Prometheus/Grafana, Ironstream/Splunk).

• Experience with IBM SMF data for statistical analysis.

• Experience with MQ alerting implications and configurations; thresholds, traps, flows and notifications, including auto-ticketing.

• Experience with Automations for MQ operations, syslog messages, and other functionality.

• Experience with Capexpry implementations to prevent orphaned/stale messages where appropriate.

• Experience with Queue Streaming, an MQ feature used to replicate messages to a specified secondary queue as must duplicate, or best effort.

• Experience with change, incident, problem, request, configuration item, event, and oncall management.

• Experience with MQ PLM, upgrades, maintenance, testing, implementations, integration.

• Experience with Queue Sharing Groups (QSGs), Coupling facilities, Coupling Facility Structures (CFStructs), Shared Message Data Sets (SMDS), SCM (flash memory); shared queueing.

• Experience with various MQ connectivity methods; Batch, MQ clustering, point to point channels, direct client connections via SVRCONN channels, batch, MQ triggering to CICS/IMS/zOS, IMS Bridge (OTMA), and MQIPT TCPIP/ HTTPS protocol conversion connections between MQ external/ core.

• Experience with MQ logging, active logs, archive logs, dual logging, zHyperwrite, logload/checkpointing frequency

• Excellent communication (oral and written), interpersonal, and organizational skills are required for teamwork and collaboration.

• Excellent problem-solving skills.

• Experience working with IBM software and other 3rd party vendor support for PLM, documentation, and technical support/troubleshooting.

• Support Disaster Recovery exercises as required.

• Create and maintain technical and procedural documentation for the team and others as required.

• Design, create and maintain messaging flows with diagrams, as required.

• Work well with teammates, other teams, and management.

• Provide excellent and timely customer service. • Experience with MQ on IBMi (preferred).

• Experience with/knowledge of MQ and MQIPT on Distributed platforms (preferred).

• Experience with IBMi Integrated File Systems, Jobs, Libs, Logs (preferred).

• Experience with IBMi IASP/Mimix replication for high availability Role Swaps (preferred).

• Experience with IBMi DB2 Mirror configurations for redundancy (preferred).

• Experience with IBMi MQ menus, commands, and administration (preferred).

• Experience with IBMi MQ environment variables (preferred).

• Experience with IBMi automation controls (preferred).

• Experience with IBMi FISMA enclave (preferred)