Senior Solution Business Analyst - Healthcare AI & Agentic Solutions
NTT DATA Americas, Inc., Dallas, TX, United States
Company Overview:
Req ID: 367045
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
NTT DATA's Client is currently seeking a Solution Business Analyst to join their team in Dallas, Texas (US-TX), United States (US). REMOTE
Key Responsibilities
Business & Domain Analysis
Engage with healthcare stakeholders across
providers, payers, life sciences, operations, compliance, and IT
to understand business needs and pain points.
Analyze
currentstate and futurestate workflows
across clinical, administrative, operational, and financial domains.
Identify opportunities where
AI and agentic systems
can improve outcomes, efficiency, and cost effectiveness.
AI Solution Design & Requirements
Define business, functional, and nonfunctional requirement
s
for AIpowered and agentbased solutions.
Partner with AI/ML, data engineering, and solution architecture teams to design:
Autonomous or semiautonomous AI agents
Multiagent workflows
Humanintheloop systems
Translate requirements into:
User stories and epics
Process and workflow diagrams
Decision logic and rules
Agent orchestration and interaction models
Healthcare AI Use Cases
Support AI solutions across use cases including, but not limited to:
Patient engagement and virtual health assistants
Clinical decision support systems (CDSS)
Care management and population health
Claims automation and prior authorization
Revenue cycle management
Clinical documentation and EHR automation
Ensure solutions align with
clinical safety, quality, usability, and regulatory standards
.
Data, Compliance & Governance
Collaborate with data teams to define
data requirements, sources, and quality metrics
, including EHRs, HL7/FHIR, claims, labs, and IoT data.
Ensure compliance with healthcare regulations and standards, including:
HIPAA
GDPR (where applicable)
HL7 / FHIR standards
Clinical governance and audit requirements
Contribute to requirements around
explainability, auditability, bias mitigation, and AI governance
.
Stakeholder & Delivery Management
Serve as a trusted advisor to clients and internal stakeholders.
Facilitate workshops, requirement sessions, and solution walkthroughs.
Support Agile delivery activities, including:
Sprint planning
Backlog grooming
UAT coordination
Assist with solution documentation, demonstrations, and golive support.
Required Skills & Experience
Core Experience
6+ years
of experience as a Business Analyst or Solution Analyst within the
Healthcare domain
.
Strong understanding of healthcare ecosystems, including
providers, payers, life sciences, and EHR platforms
.
Handson experience supporting
AI, ML, NLP, or automationdriven solutions
.
AI & Agentic Knowledge
Solid understanding of:
AI agents and agentic workflows
LLMbased solutions (chatbots, copilots, virtual assistants)
Humanintheloop AI systems
Ability to translate business needs into
AI agent behaviors, prompts, and workflows
.
Familiarity with
AI risks, ethics, and governance
within healthcare.
Technical & Analytical Skills
Experience with:
Requirements modeling (BPMN, UML)
User stories and acceptance criteria
APIbased and datadriven architectures
Working knowledge of:
EHR systems (Epic, Cerner, etc.)
HL7 and FHIR standards
Cloudbased AI platforms (Azure, AWS, or GCP preferred)
Soft Skills
Excellent stakeholder management and communication skills.
Ability to explain complex AI concepts to
nontechnical and clinical audiences
.
Strong analytical, problemsolving, and criticalthinking abilities.
Collaborative, flexible, and effective in fastpaced, innovationdriven environments.
Preferred Qualifications
Experience delivering
AI products or agentbased platforms
in healthcare.
Exposure to
GenAI
, LLM orchestration frameworks, or autonomous agents.
Bachelor's degree in Healthcare, IT, Engineering, or related field (Master's preferred).
Relevant certifications, such as:
CBAP or CCBA
Healthcare IT certifications
Agile or Scrum Business Analyst certification
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $70-$80/hour. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.
About NTT DATA:
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Req ID: 367045
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
NTT DATA's Client is currently seeking a Solution Business Analyst to join their team in Dallas, Texas (US-TX), United States (US). REMOTE
Key Responsibilities
Business & Domain Analysis
Engage with healthcare stakeholders across
providers, payers, life sciences, operations, compliance, and IT
to understand business needs and pain points.
Analyze
currentstate and futurestate workflows
across clinical, administrative, operational, and financial domains.
Identify opportunities where
AI and agentic systems
can improve outcomes, efficiency, and cost effectiveness.
AI Solution Design & Requirements
Define business, functional, and nonfunctional requirement
s
for AIpowered and agentbased solutions.
Partner with AI/ML, data engineering, and solution architecture teams to design:
Autonomous or semiautonomous AI agents
Multiagent workflows
Humanintheloop systems
Translate requirements into:
User stories and epics
Process and workflow diagrams
Decision logic and rules
Agent orchestration and interaction models
Healthcare AI Use Cases
Support AI solutions across use cases including, but not limited to:
Patient engagement and virtual health assistants
Clinical decision support systems (CDSS)
Care management and population health
Claims automation and prior authorization
Revenue cycle management
Clinical documentation and EHR automation
Ensure solutions align with
clinical safety, quality, usability, and regulatory standards
.
Data, Compliance & Governance
Collaborate with data teams to define
data requirements, sources, and quality metrics
, including EHRs, HL7/FHIR, claims, labs, and IoT data.
Ensure compliance with healthcare regulations and standards, including:
HIPAA
GDPR (where applicable)
HL7 / FHIR standards
Clinical governance and audit requirements
Contribute to requirements around
explainability, auditability, bias mitigation, and AI governance
.
Stakeholder & Delivery Management
Serve as a trusted advisor to clients and internal stakeholders.
Facilitate workshops, requirement sessions, and solution walkthroughs.
Support Agile delivery activities, including:
Sprint planning
Backlog grooming
UAT coordination
Assist with solution documentation, demonstrations, and golive support.
Required Skills & Experience
Core Experience
6+ years
of experience as a Business Analyst or Solution Analyst within the
Healthcare domain
.
Strong understanding of healthcare ecosystems, including
providers, payers, life sciences, and EHR platforms
.
Handson experience supporting
AI, ML, NLP, or automationdriven solutions
.
AI & Agentic Knowledge
Solid understanding of:
AI agents and agentic workflows
LLMbased solutions (chatbots, copilots, virtual assistants)
Humanintheloop AI systems
Ability to translate business needs into
AI agent behaviors, prompts, and workflows
.
Familiarity with
AI risks, ethics, and governance
within healthcare.
Technical & Analytical Skills
Experience with:
Requirements modeling (BPMN, UML)
User stories and acceptance criteria
APIbased and datadriven architectures
Working knowledge of:
EHR systems (Epic, Cerner, etc.)
HL7 and FHIR standards
Cloudbased AI platforms (Azure, AWS, or GCP preferred)
Soft Skills
Excellent stakeholder management and communication skills.
Ability to explain complex AI concepts to
nontechnical and clinical audiences
.
Strong analytical, problemsolving, and criticalthinking abilities.
Collaborative, flexible, and effective in fastpaced, innovationdriven environments.
Preferred Qualifications
Experience delivering
AI products or agentbased platforms
in healthcare.
Exposure to
GenAI
, LLM orchestration frameworks, or autonomous agents.
Bachelor's degree in Healthcare, IT, Engineering, or related field (Master's preferred).
Relevant certifications, such as:
CBAP or CCBA
Healthcare IT certifications
Agile or Scrum Business Analyst certification
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $70-$80/hour. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.
About NTT DATA:
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.