Temporary, Desktop Support Technician
Promotion In Motion, Park Ridge, NJ, United States
Salary Range $23.00 - $28.00 Hourly
Position Type Contractor
Job Shift Day
Education Level 4 Year Degree
Travel Percentage None
Category Information Technology
Description
Do you love snacks? Are you looking to join an ever evolving and rapidly growing team in a temporary assignment? PIM Brands might just be exactly what you’re looking for!
At PIM, We Make The Brands You Love®. Our portfolio of products, from Welch’s® Fruit Snacks to Sun-Maid® Chocolate Raisins and Sour Jacks® Sour Candies are enjoyed by millions of consumers every day. And when it comes to careers, we seek talented, results-oriented individuals who want to play a part in building amazing brands and products while working in a collaborative, dynamic, and fast-paced office environment. At PIM, you can make an immediate and lasting contribution in one of our temporary assignments to help grow iconic snack and confectionery brands, no matter your area of expertise.
We are looking for a Temporary, Desktop Support Technician interested in a temporary assignment with a top ranked and growing snack company, to join our IT business at PIM’s Headquarters in Park Ridge, New Jersey. This temporary assignment will work with PIM Brands onsite and report to our Associate Director in IT.
Job Overview:
The Temporary, Desktop Support Technician will be assigned to work with PIM Brands in a temporary assignment and be responsible for PC workstation and peripheral set-ups, deployment, installation, configuration and troubleshooting of incidents and problems. This person will collaborate with internal customers, including faculty and staff, to develop and deploy solutions to solve customer needs and requests.
Key Responsibilities:
Monitor helpdesk ticket queue and participate in ticket resolution in a prompt and professional manner
Provide support to onsite and remote PIM Brands users relating to both hardware and software problems
Configure, deploy and support various endpoint devices, such as PCs, laptops, printers, barcode scanners and cell phones throughout the Park Ridge location
Assist in performing necessary upgrades and configurations to support business growth
Thoroughly document issues, as well as the analysis and design required for resolution, and contribute to the department knowledge base as appropriate
Assist other IT team members in project work where needed
Provide both oral and written status updates to management
Demonstrate an enthusiastic customer service-focused approach, partnering with business units in a positive, can-do manner
Other duties as assigned by management
Work outside of normal business hours may be required, based on project requirements or urgent business needs
Lifting and moving of objects weighing up to 25 lbs.
Qualifications
Qualifications:
Bachelor’s Degree in Computer Science, Business, or related areas of study, or equivalent work experience strongly preferred
3+ years of experience supporting Windows operating systems in an enterprise/corporate environment preferred
Experience supporting iOS mobile devices required
Experience with Office 365, SAP, Active Directory and SharePoint preferred
Experience supporting Macs is a plus
Self-directed with an ability to work both independently and cross-functionally
Ability to communicate technical information clearly to non-IT associates, in a positive and constructive manner
Superior written, oral communication and presentation skills with experience communicating effectively with all levels of management; ability to document ideas concisely and quickly
Ability to organize, prioritize, and follow up independently
In-depth knowledge of support methodologies and principles
Excellent customer service skills
Strong desire to learn new systems and technologies
Strong analytical and problem-solving skills with the ability to work in a fast-paced, deadline-driven environment
Ability and drive to work on multiple projects at a time and potentially switch projects as necessary, maintaining a strong quality focus on each
Ability to work independently and make timely decisions in alignment with business goals
Ability to take ownership of an issue or project and the dedication to see it through to completion
Worksite – Temporary Assignment:
This is a temporary assignment with an hourly pay rate of $23.00 to $28.00 per hour, depending on experience, licensure and certifications, qualifications and education.
Employment and payroll will be administered by a third-party staffing agency.
Approximate duration of the assignment is up to 6 months, but is not guaranteed.
No long-term employment guarantee, though assignments can be extended based on business need.
The assignment will work at PIM Brands Global Headquarters in Park Ridge, New Jersey
The temporary assignment requires working on-site: Monday thru Friday.
Summer Fridays between Memorial Day weekend and Labor Day weekend
Business casual dress
Estimated travel up to 5% to the Somerset manufacturing location
PIM Brands Awards & Accolades:
America’s Best Workplaces - 2026
Best Places to Work in NJ – 2025
Advocate of the Year Award - 2024
Recognized by NJBIA - State-of-the-Art Manufacturing Facility and in Research/Development - 2024
Recognized by New Jersey Business Magazine (https://www.linkedin.com/company
ew-jersey-business-magazine/) - 2024
Top 50 Employer in New Jersey
#10 Candy Company in North America
#26 Global Candy Company
Makers of Welch’s - #1 Fruit Snack in U.S.
Top 100 Privately Owned Company in the Metro NYC Market
PIM123
#LI-JD1
Position Type Contractor
Job Shift Day
Education Level 4 Year Degree
Travel Percentage None
Category Information Technology
Description
Do you love snacks? Are you looking to join an ever evolving and rapidly growing team in a temporary assignment? PIM Brands might just be exactly what you’re looking for!
At PIM, We Make The Brands You Love®. Our portfolio of products, from Welch’s® Fruit Snacks to Sun-Maid® Chocolate Raisins and Sour Jacks® Sour Candies are enjoyed by millions of consumers every day. And when it comes to careers, we seek talented, results-oriented individuals who want to play a part in building amazing brands and products while working in a collaborative, dynamic, and fast-paced office environment. At PIM, you can make an immediate and lasting contribution in one of our temporary assignments to help grow iconic snack and confectionery brands, no matter your area of expertise.
We are looking for a Temporary, Desktop Support Technician interested in a temporary assignment with a top ranked and growing snack company, to join our IT business at PIM’s Headquarters in Park Ridge, New Jersey. This temporary assignment will work with PIM Brands onsite and report to our Associate Director in IT.
Job Overview:
The Temporary, Desktop Support Technician will be assigned to work with PIM Brands in a temporary assignment and be responsible for PC workstation and peripheral set-ups, deployment, installation, configuration and troubleshooting of incidents and problems. This person will collaborate with internal customers, including faculty and staff, to develop and deploy solutions to solve customer needs and requests.
Key Responsibilities:
Monitor helpdesk ticket queue and participate in ticket resolution in a prompt and professional manner
Provide support to onsite and remote PIM Brands users relating to both hardware and software problems
Configure, deploy and support various endpoint devices, such as PCs, laptops, printers, barcode scanners and cell phones throughout the Park Ridge location
Assist in performing necessary upgrades and configurations to support business growth
Thoroughly document issues, as well as the analysis and design required for resolution, and contribute to the department knowledge base as appropriate
Assist other IT team members in project work where needed
Provide both oral and written status updates to management
Demonstrate an enthusiastic customer service-focused approach, partnering with business units in a positive, can-do manner
Other duties as assigned by management
Work outside of normal business hours may be required, based on project requirements or urgent business needs
Lifting and moving of objects weighing up to 25 lbs.
Qualifications
Qualifications:
Bachelor’s Degree in Computer Science, Business, or related areas of study, or equivalent work experience strongly preferred
3+ years of experience supporting Windows operating systems in an enterprise/corporate environment preferred
Experience supporting iOS mobile devices required
Experience with Office 365, SAP, Active Directory and SharePoint preferred
Experience supporting Macs is a plus
Self-directed with an ability to work both independently and cross-functionally
Ability to communicate technical information clearly to non-IT associates, in a positive and constructive manner
Superior written, oral communication and presentation skills with experience communicating effectively with all levels of management; ability to document ideas concisely and quickly
Ability to organize, prioritize, and follow up independently
In-depth knowledge of support methodologies and principles
Excellent customer service skills
Strong desire to learn new systems and technologies
Strong analytical and problem-solving skills with the ability to work in a fast-paced, deadline-driven environment
Ability and drive to work on multiple projects at a time and potentially switch projects as necessary, maintaining a strong quality focus on each
Ability to work independently and make timely decisions in alignment with business goals
Ability to take ownership of an issue or project and the dedication to see it through to completion
Worksite – Temporary Assignment:
This is a temporary assignment with an hourly pay rate of $23.00 to $28.00 per hour, depending on experience, licensure and certifications, qualifications and education.
Employment and payroll will be administered by a third-party staffing agency.
Approximate duration of the assignment is up to 6 months, but is not guaranteed.
No long-term employment guarantee, though assignments can be extended based on business need.
The assignment will work at PIM Brands Global Headquarters in Park Ridge, New Jersey
The temporary assignment requires working on-site: Monday thru Friday.
Summer Fridays between Memorial Day weekend and Labor Day weekend
Business casual dress
Estimated travel up to 5% to the Somerset manufacturing location
PIM Brands Awards & Accolades:
America’s Best Workplaces - 2026
Best Places to Work in NJ – 2025
Advocate of the Year Award - 2024
Recognized by NJBIA - State-of-the-Art Manufacturing Facility and in Research/Development - 2024
Recognized by New Jersey Business Magazine (https://www.linkedin.com/company
ew-jersey-business-magazine/) - 2024
Top 50 Employer in New Jersey
#10 Candy Company in North America
#26 Global Candy Company
Makers of Welch’s - #1 Fruit Snack in U.S.
Top 100 Privately Owned Company in the Metro NYC Market
PIM123
#LI-JD1