Guest Room Attendant
Four Seasons Hotels, Seattle, WA, United States
AM Guestroom Attendant
Four Seasons Hotel Seattle is looking for a full-time AM Guestroom Attendant who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. Our Guestroom Attendants are responsible for the cleanliness of guest rooms (including fixtures and equipment) or private residences, ensuring all standards have been met and any deficiencies corrected (if needed) before guest occupancy. This position reports to the Assistant Housekeeping Manager and Director of Housekeeping. U.S. work authorization is required for this position.
Key Elements of the Job
Maintains cleanliness of all guest rooms and/or private residences vacuuming, dusting, cleaning of all guestroom surfaces (including mirrors, furniture, floors, bathroom fixtures, etc.) ensuring they are streak and mark-free
Monitors guestroom equipment to ensure all items are in working order
Completes assigned number of rooms to clean during a shift
Participates in the detail cleaning of guestrooms as assigned in accordance with the hotel's Perfect Room Program (PRP)
Removes and replaces dirty towels and sheets with clean product from the linen storage closets
Sanitizes all areas of the guestrooms (bedroom, living room, dining room and bathroom, kitchen areas) according to procedure
Makes bed
Removes room service trays, dishes and carts to service landings
Stocks guest room linen in the appropriate storage areas on guest floors
Retrieves and delivers guest requests as needed
Replenishes guest amenities (i.e. shampoo, lotions, cotton balls, stationery, pens, etc) in each room
Refills coffee/tea supplies, its accompaniments, and mini-bar items
Places rooms in turndown status as assigned
Inspects and releases own rooms, ensuring adherence to all standards
Preferred Qualifications and Skills
Ability to read, write and speak English
Previous Housekeeping experience preferred, but not required
Benefits Include:
Compensation: $26.22/hour
13 Days Paid Time Off + 10 Paid Holidays/year
Medical, Dental, & Vision Insurance
401K Retirement Savings Plan, plus Employer Match Program
Complimentary Room Nights and Discounted Rates
Complimentary Meals in our Employee Cafeteria
Complimentary Uniform Care & Dry Cleaning
Employee Assistance Program
Investment in your Wellbeing
Paid Parental Leave & Short-Term Disability
Life Insurance
Bereavement & Jury Duty Pay
FMLA & WA State Leave
Personal, Medical, & Military Leave options
Tuition reimbursement
Training Programs; Growth & Development Opportunities
Four Seasons Hotel Seattle is looking for a full-time AM Guestroom Attendant who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. Our Guestroom Attendants are responsible for the cleanliness of guest rooms (including fixtures and equipment) or private residences, ensuring all standards have been met and any deficiencies corrected (if needed) before guest occupancy. This position reports to the Assistant Housekeeping Manager and Director of Housekeeping. U.S. work authorization is required for this position.
Key Elements of the Job
Maintains cleanliness of all guest rooms and/or private residences vacuuming, dusting, cleaning of all guestroom surfaces (including mirrors, furniture, floors, bathroom fixtures, etc.) ensuring they are streak and mark-free
Monitors guestroom equipment to ensure all items are in working order
Completes assigned number of rooms to clean during a shift
Participates in the detail cleaning of guestrooms as assigned in accordance with the hotel's Perfect Room Program (PRP)
Removes and replaces dirty towels and sheets with clean product from the linen storage closets
Sanitizes all areas of the guestrooms (bedroom, living room, dining room and bathroom, kitchen areas) according to procedure
Makes bed
Removes room service trays, dishes and carts to service landings
Stocks guest room linen in the appropriate storage areas on guest floors
Retrieves and delivers guest requests as needed
Replenishes guest amenities (i.e. shampoo, lotions, cotton balls, stationery, pens, etc) in each room
Refills coffee/tea supplies, its accompaniments, and mini-bar items
Places rooms in turndown status as assigned
Inspects and releases own rooms, ensuring adherence to all standards
Preferred Qualifications and Skills
Ability to read, write and speak English
Previous Housekeeping experience preferred, but not required
Benefits Include:
Compensation: $26.22/hour
13 Days Paid Time Off + 10 Paid Holidays/year
Medical, Dental, & Vision Insurance
401K Retirement Savings Plan, plus Employer Match Program
Complimentary Room Nights and Discounted Rates
Complimentary Meals in our Employee Cafeteria
Complimentary Uniform Care & Dry Cleaning
Employee Assistance Program
Investment in your Wellbeing
Paid Parental Leave & Short-Term Disability
Life Insurance
Bereavement & Jury Duty Pay
FMLA & WA State Leave
Personal, Medical, & Military Leave options
Tuition reimbursement
Training Programs; Growth & Development Opportunities