Account Technologist IV
Applied Materials, Tempe, AZ, United States
Job Title
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
Salary: $128,000.00 - $176,000.00
Location: Tempe,AZ
Key Responsibilities
Responsible for business success from the technology point of view by management of install Base and new products Application Performance to drive Customer Satisfaction & Identify Business Risks.
Responsible for managing the definition and implementation of processes and applications, to meet the customer's current and future requirements for productivity and leading edge technology, using Applied Materials products.
Resolves complex field process issues utilizing systematic troubleshooting methodology.
Responsible for customer demos, including defining demo conditions, wafer processing and analyzing results.
Assists account teams in managing the customer account to enhance customer satisfaction and increase AMAT's product and technical reputation.
Works with business unit in technology development and transfer to customers including customized process development.
Takes the lead in positioning new technologies to customers utilizing technical information from divisions.
Participates in defining product strategy, identifying gaps. Provides feedback on process and hardware improvements to meet customer roadmap requirements.
Keeps abreast of new developments that directly impact unit processes. Participates in publishing in ET conferences and journals.
Functional Knowledge
Demonstrates depth and/or breadth of expertise in own specialized discipline or field
Business Expertise
Interprets internal/external business challenges and recommends best practices to improve products, processes or services
Leadership
May lead functional teams or projects with moderate resource requirements, risk, and/or complexity
Problem Solving
Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions
Impact
Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies
Interpersonal Skills
Communicates difficult concepts and negotiates with others to adopt a different point of view
Proficiency in Mandarin is a plus
Additional Information
Time Type: Full time
Employee Type: Assignee / Regular
Travel: Yes, 25% of the Time
Relocation Eligible: Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
Salary: $128,000.00 - $176,000.00
Location: Tempe,AZ
Key Responsibilities
Responsible for business success from the technology point of view by management of install Base and new products Application Performance to drive Customer Satisfaction & Identify Business Risks.
Responsible for managing the definition and implementation of processes and applications, to meet the customer's current and future requirements for productivity and leading edge technology, using Applied Materials products.
Resolves complex field process issues utilizing systematic troubleshooting methodology.
Responsible for customer demos, including defining demo conditions, wafer processing and analyzing results.
Assists account teams in managing the customer account to enhance customer satisfaction and increase AMAT's product and technical reputation.
Works with business unit in technology development and transfer to customers including customized process development.
Takes the lead in positioning new technologies to customers utilizing technical information from divisions.
Participates in defining product strategy, identifying gaps. Provides feedback on process and hardware improvements to meet customer roadmap requirements.
Keeps abreast of new developments that directly impact unit processes. Participates in publishing in ET conferences and journals.
Functional Knowledge
Demonstrates depth and/or breadth of expertise in own specialized discipline or field
Business Expertise
Interprets internal/external business challenges and recommends best practices to improve products, processes or services
Leadership
May lead functional teams or projects with moderate resource requirements, risk, and/or complexity
Problem Solving
Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions
Impact
Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies
Interpersonal Skills
Communicates difficult concepts and negotiates with others to adopt a different point of view
Proficiency in Mandarin is a plus
Additional Information
Time Type: Full time
Employee Type: Assignee / Regular
Travel: Yes, 25% of the Time
Relocation Eligible: Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.