Clerk II - Home Care Administration
My Michigan Health, Midland, MI, United States
Job Posting
Primarily responsible for filing patient chart information in patient files and overseeing records in record room. Assists with records management/release of information. Provides switchboard coverage, and assembles admission charts.
Responsibilities
Maintains filing of patent information to patient charts accurately & times.
Assembles admission charts.
Pulls patient records as needed by staff.
Readies charts for off-site storage.
Other duties and responsibilities include:
Assists with release of information.
Provides receptionist/switchboard coverage.
Receives incoming calls, takes messages, and transfers/links caller to appropriate decision maker/responder and records disposition of incoming calls as directed.
Greets and directs public who may walk into Agency.
Provides information to general public about agency services and related programs.
Schedules conference rooms.
Participates in Agency/guest relations program.
Scans appropriate documents.
MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health.
Other duties as assigned.
Certifications and Licensures
-
Required Education
Education: High School Diploma or GED
Other Information
Experience, training and skills:
Knowledge of general office procedures.
Ability to operate all office equipment including: computer, printer, photocopier, facsimile machine, telephone, postage machine, and/or calculator.
Ability to communicate effectively, verbally and in writing.
Ability to speak, write, and understand the English language.
Ability to recognize needs and concerns of people and maintain constructive interpersonal relationships.
Ability to work independently, demonstrating problem solving and organizational skills.
Ability to work under pressure of deadlines, changes in schedules, and office routine
Records management experience preferred.
Experience as receptionist and/or secretary preferred.
Knowledge of medical terminology preferred.
Physical/Mental Requirements and Typical Working Conditions
Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.
Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.
Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
Overall vision and hearing is necessary with or without assisted device(s).
Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.
Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.
Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.
Physical Demand Level: Light. Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls.
Primarily responsible for filing patient chart information in patient files and overseeing records in record room. Assists with records management/release of information. Provides switchboard coverage, and assembles admission charts.
Responsibilities
Maintains filing of patent information to patient charts accurately & times.
Assembles admission charts.
Pulls patient records as needed by staff.
Readies charts for off-site storage.
Other duties and responsibilities include:
Assists with release of information.
Provides receptionist/switchboard coverage.
Receives incoming calls, takes messages, and transfers/links caller to appropriate decision maker/responder and records disposition of incoming calls as directed.
Greets and directs public who may walk into Agency.
Provides information to general public about agency services and related programs.
Schedules conference rooms.
Participates in Agency/guest relations program.
Scans appropriate documents.
MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health.
Other duties as assigned.
Certifications and Licensures
-
Required Education
Education: High School Diploma or GED
Other Information
Experience, training and skills:
Knowledge of general office procedures.
Ability to operate all office equipment including: computer, printer, photocopier, facsimile machine, telephone, postage machine, and/or calculator.
Ability to communicate effectively, verbally and in writing.
Ability to speak, write, and understand the English language.
Ability to recognize needs and concerns of people and maintain constructive interpersonal relationships.
Ability to work independently, demonstrating problem solving and organizational skills.
Ability to work under pressure of deadlines, changes in schedules, and office routine
Records management experience preferred.
Experience as receptionist and/or secretary preferred.
Knowledge of medical terminology preferred.
Physical/Mental Requirements and Typical Working Conditions
Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.
Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.
Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
Overall vision and hearing is necessary with or without assisted device(s).
Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.
Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.
Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.
Physical Demand Level: Light. Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls.