Specialist, Patient Care I
Millennium Physician Group, Naples, FL, United States
Front Office Associate Primary Care
Millennium Physicians is seeking an experienced Front Office Associate to join our Primary Care team in Naples. As the first point of contact for our patients, you'll help create a warm, efficient, and professional experience from check-in to check-out.
Key Responsibilities
Greet, register, and check in patients; verify demographics and insurance
Collect copays and follow standard cash-handling procedures
Verify insurance eligibility and obtain authorizations
Answer phones, route calls, and manage appointment scheduling
Process referrals, medical record requests, and other administrative tasks
Scan, upload, and maintain accurate documentation in the EHR
Review patient accounts and assist with billing discrepancies
Maintain HIPAA compliance and protect patient confidentiality
Support providers and the Practice Manager with daily office needs
Deliver excellent customer service in a fast-paced environment
What You Bring
Minimum 1-2 years of healthcare front desk experience (Primary Care preferred)
Experience with Athena EMR
Knowledge of medical terminology and basic billing/coding
Strong multitasking, communication, and organizational skills
Warm, professional demeanor and a team-first attitude
Why Millennium Physicians
Supportive, high-energy team environment
Opportunity to make a meaningful impact on patient care
Career growth within a respected medical practice
Benefits: Medical, Dental, Vision, 401(k), Pet Insurance
Time Off: 7 paid holidays + 3 weeks PTO
Millennium Physicians is seeking an experienced Front Office Associate to join our Primary Care team in Naples. As the first point of contact for our patients, you'll help create a warm, efficient, and professional experience from check-in to check-out.
Key Responsibilities
Greet, register, and check in patients; verify demographics and insurance
Collect copays and follow standard cash-handling procedures
Verify insurance eligibility and obtain authorizations
Answer phones, route calls, and manage appointment scheduling
Process referrals, medical record requests, and other administrative tasks
Scan, upload, and maintain accurate documentation in the EHR
Review patient accounts and assist with billing discrepancies
Maintain HIPAA compliance and protect patient confidentiality
Support providers and the Practice Manager with daily office needs
Deliver excellent customer service in a fast-paced environment
What You Bring
Minimum 1-2 years of healthcare front desk experience (Primary Care preferred)
Experience with Athena EMR
Knowledge of medical terminology and basic billing/coding
Strong multitasking, communication, and organizational skills
Warm, professional demeanor and a team-first attitude
Why Millennium Physicians
Supportive, high-energy team environment
Opportunity to make a meaningful impact on patient care
Career growth within a respected medical practice
Benefits: Medical, Dental, Vision, 401(k), Pet Insurance
Time Off: 7 paid holidays + 3 weeks PTO