SECRETARY SPECIALIST OPS
Florida State Jobs, Havana, FL, United States
Secretary Specialist Ops - 60930159
This is work performing routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, and providing information to callers. Prepares and distributes notices and other office correspondence properly and timely. Independently reviews and properly distributes incoming and outgoing mail. Updates the case management system; converts and uploads documents to the case management system in a timely manner to keep the Hearing Officers updated on their cases; records all Petitioner/Respondent contacts in the case management system; keeps email up to date and closes out cases in the case management system. Answers the telephones, routes calls, takes messages and responds to inquiries from the public, including customers and their legal representatives regarding the hearing process. Accepts verbal hearing requests for a variety of programs, ensuring that all information necessary to file the hearing request has been received. Other related duties as assigned.
This is work performing routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, and providing information to callers. Prepares and distributes notices and other office correspondence properly and timely. Independently reviews and properly distributes incoming and outgoing mail. Updates the case management system; converts and uploads documents to the case management system in a timely manner to keep the Hearing Officers updated on their cases; records all Petitioner/Respondent contacts in the case management system; keeps email up to date and closes out cases in the case management system. Answers the telephones, routes calls, takes messages and responds to inquiries from the public, including customers and their legal representatives regarding the hearing process. Accepts verbal hearing requests for a variety of programs, ensuring that all information necessary to file the hearing request has been received. Other related duties as assigned.