Hotel Housekeeper/Room Attendant
Arbor Lodging Management, Itasca, IL, United States
Join The Hospitality Team At Eaglewood Resort & Spa, Arbor Lodging
Change your career and join the hospitality team at Eaglewood Resort & Spa, Arbor Lodging. We're always looking for talented, driven people to enhance our team and help us deliver on our promise: exceeding our guest's expectations. We offer a world of promising opportunities across a diverse range of career areas, all of which will engage and empower you to realize your passion, achieve greatness, and experience the rewards of making a positive impact in our guests and employee's lives.
A job at Eaglewood Resort is unlike any other. You'll be challenged. You'll be inspired. And you'll be proud. Because whatever your job is here, you'll be part of our success and our family.
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Hotel Housekeeper/Room Attendant
The Hotel Housekeeper/Room Attendant is responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests. They ensure that all rooms are inviting and clean, and they address all guest inquiries politely and knowledgeably.
Duties & Responsibilities:
Prepare rooms for cleaning
Make beds
Dust rooms and furniture
Replenish guestroom and bathroom supplies
Clean the bathroom
Clean the closet
Vacuum and rack the carpet
Check and secure the rooms
Deliver and retrieve items on loan to guests (e.g. iron and ironing boards)
Ensure public areas, such as hallways, are cleaned and orderly
Ability to lift 50 lbs. and walk, sit, or stand for extended periods time
Ability to work independently and with a team
Manage guest calls, requests, & complaints in the area assigned to them
Additional tasks may be assigned at any given time
Qualifications:
A secondary school diploma is preferred
Previous hotel-related experience desired
Experience using industrial cleaning equipment and products a plus
Professional attitude is required
Benefits:
Competitive Salary and Benefits
Health and Welfare Plans: Medical, Dental, Vision, Short Disability and EAP
Annual review with increased potential
Holiday and Paid Time Off
401k program with company match
Incentive Plans
Free Meal
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing
- Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart
- Be kind, passionate and hospitable.
Be Accountable
- Take ownership and deliver results.
Aim Higher
- Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences
- Embrace diversity, respect individual opinions and ideas.
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Change your career and join the hospitality team at Eaglewood Resort & Spa, Arbor Lodging. We're always looking for talented, driven people to enhance our team and help us deliver on our promise: exceeding our guest's expectations. We offer a world of promising opportunities across a diverse range of career areas, all of which will engage and empower you to realize your passion, achieve greatness, and experience the rewards of making a positive impact in our guests and employee's lives.
A job at Eaglewood Resort is unlike any other. You'll be challenged. You'll be inspired. And you'll be proud. Because whatever your job is here, you'll be part of our success and our family.
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Hotel Housekeeper/Room Attendant
The Hotel Housekeeper/Room Attendant is responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests. They ensure that all rooms are inviting and clean, and they address all guest inquiries politely and knowledgeably.
Duties & Responsibilities:
Prepare rooms for cleaning
Make beds
Dust rooms and furniture
Replenish guestroom and bathroom supplies
Clean the bathroom
Clean the closet
Vacuum and rack the carpet
Check and secure the rooms
Deliver and retrieve items on loan to guests (e.g. iron and ironing boards)
Ensure public areas, such as hallways, are cleaned and orderly
Ability to lift 50 lbs. and walk, sit, or stand for extended periods time
Ability to work independently and with a team
Manage guest calls, requests, & complaints in the area assigned to them
Additional tasks may be assigned at any given time
Qualifications:
A secondary school diploma is preferred
Previous hotel-related experience desired
Experience using industrial cleaning equipment and products a plus
Professional attitude is required
Benefits:
Competitive Salary and Benefits
Health and Welfare Plans: Medical, Dental, Vision, Short Disability and EAP
Annual review with increased potential
Holiday and Paid Time Off
401k program with company match
Incentive Plans
Free Meal
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing
- Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart
- Be kind, passionate and hospitable.
Be Accountable
- Take ownership and deliver results.
Aim Higher
- Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences
- Embrace diversity, respect individual opinions and ideas.
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.