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Guest Room Attendant

Rivers Casino, Schenectady, NY, United States


Guest Room Attendant

Position Summary: To clean and stock guest rooms to ensure high standards of cleanliness.
Job Title: Guest Room Attendant
Department: Hotel
Reports To: Supervisor Housekeeping
FLSA Designation: Non-Exempt
License Type: Non-Gaming
Target Pay: Start - $24.39 One Year - $27.10
Essential Job Functions:
Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents
Adhere to cleaning procedures and instructions for use of cleaning agents
Strip and make beds, changing bed linens
Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly
Push and pull vacuum throughout entire room and empty trash
Replenish amenities, linens, and supplies in guest room
Sign for room keys, retrieve, push to assigned rooms and restock heavy cart
Visually inspect room for cleanliness and appearance and signify completion for room
Comply with attendance rules and be available to work on a regular basis
Adhere to hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns
Answer immediately to requests from guests
Load cart with supplies such as linens and amenities
Enter guest rooms by adhering to proper procedures and ensure they are vacant
Provide immediate report of any safety hazards, injuries, maintenance problems, or accidents to the supervisor
Provide a check of all lights, television and clocks for good working condition
Perform any other job-related duties as assigned
Qualifications:
Must have the ability to communicate in English
Self-starting personality with an even disposition
Always maintain a professional appearance and manner
Can communicate well with guests
Must be willing to "pitch-in" and help co-workers with their job duties and be a team player
Working Conditions:
Knowledge of chemical cleaning agents and operation of various cleaning equipment
Ability to push and/or pull equipment weighing up to 100 lbs
Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces
Frequent walking, bending, and stooping
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.