Senior Solutions Engineer, Client Development
Reed Smith, Pittsburgh, PA, United States
Position summary
The Senior Solutions Engineer in Client Development serves as a senior leader and trusted advisor, bridging client business needs, legal practice demands, and advanced technology solutions. This role combines solutions architecture, sales engineering, and business transformation strategy, with a strong grounding in litigation support and corporate legal projects.
The role leads initiatives that transform how litigation and corporate legal departments leverage technology for efficiency, compliance, and strategic outcomes. Responsibilities include designing and delivering sophisticated solutions, facilitating client workshops, leading global training programs, capturing client feedback, and supporting business development through technical sales enablement.
The ideal candidate brings 7-10 years of experience in consulting, legal technology, or related industries, with a proven track record in litigation support, corporate legal operations, and technology-enabled process transformation.
Job duties and responsibilities
Client engagement and strategic advisory
Act as a senior advisor to litigation and corporate legal teams, aligning business challenges with practical, technology-enabled solutions
Lead client-facing workshops on AI, litigation management, matter lifecycle optimization, e-discovery, CLM, and legal operations strategy
Facilitate client feedback loops to ensure insights inform product design and service delivery
Support business development efforts as a sales engineer by demonstrating solution capabilities
Product enablement, demonstration and training
Design and deliver tailored demonstrations of legal technology platforms, including litigation management tools, CLM systems, e-discovery platforms, and AI-enabled applications
Lead global training initiatives for attorneys, litigation support staff, and corporate legal professionals
Partner with product vendors to refine offerings based on client requirements
Process mapping and business transformation
Collaborate with client legal departments and law firm practice groups to map and optimize litigation workflows and corporate processes
Apply process mapping methodologies to design scalable, repeatable solutions
Develop best practice frameworks for e-discovery readiness, contract lifecycle optimization, and corporate governance compliance
Project leadership and delivery
Oversee complex, multi-workstream engagements across litigation and corporate legal projects
Provide leadership to cross-functional project teams
Deliver executive-level communications and updates to senior client stakeholders
AI and technology
Drive implementation of AI and GenAI platforms for litigation and corporate legal use cases
Identify opportunities for AI-assisted litigation strategy, workflow automation, and transaction support
Operational excellence and team leadership
Mentor junior team members and foster a culture of collaboration and legal domain excellence
Represent the firm as a thought leader at client events and industry conferences
Job duties and responsibilities are not exhaustive and may be supplemented as necessary. The firm reserves the right to revise or modify duties at any time.
Requirements
Education
Bachelors degree in business, computer science, industrial engineering, data analysis, or related field required
Advanced degree or certifications strongly preferred
Experience
7-10 years of experience in consulting, legal technology, or business transformation roles
Experience delivering litigation technology solutions and corporate legal technology solutions
Demonstrated expertise in sales engineering, client training, and process mapping
Track record of implementing and scaling AI, CLM, and legal operations platforms
Skills
Strong written, verbal, and presentation skills
Deep knowledge of litigation workflows, corporate contracting processes, and legal operations
Expertise in workshop facilitation and training delivery
Strong analytical, project management, and leadership skills
Supervisory responsibilities
May lead cross-functional teams and provide mentorship to junior staff
Equipment to be used
Personal computer and standard office equipment
Essential job functions
Ability to sit or stand for prolonged periods
Ability to perform extensive computer work requiring hand and wrist dexterity
Ability to read and interpret documents and screens
Ability to communicate effectively in verbal and written formats
Ability to work in a fast-paced environment and adapt to change
Ability to exercise independent judgment and manage priorities
Ability to maintain confidentiality of sensitive information
Ability to work extended hours when needed
Working conditions
Works remotely
Travel may be required to support client engagements
Pay ranges
This represents the presently anticipated low and high end of the firms pay range for this position. Actual pay may vary based on factors including location and experience
Pittsburgh, Houston, Dallas, Atlanta: $145,000 - $170,000
Chicago, Philadelphia: $150,000 - $170,000
Washington, DC: $165,000 - $170,000
Employee benefits overview
Our comprehensive benefits package includes:
401(k) retirement plan
Medical insurance
Health savings account
Virtual health services
Dental insurance
Vision insurance
Accident insurance
Hospital indemnity insurance
Critical illness insurance
Life insurance
Short-term disability coverage
Long-term disability coverage
Flexible spending accounts
Employee assistance program
Paid family leave (eligibility varies)
College savings plan
Transportation benefit
Back-up child care services
College coach program
Pet insurance
Paid sick time (for exempt staff)
Paid time off for full-time employees
Reed Smith offers a competitive compensation package and a professional work environment.
Reed Smith is an Equal Opportunity Employer and provides reasonable accommodations in accordance with applicable law.
PDN-a1a17afa-5de2-468c-8f4a-0b3cd47da300
The Senior Solutions Engineer in Client Development serves as a senior leader and trusted advisor, bridging client business needs, legal practice demands, and advanced technology solutions. This role combines solutions architecture, sales engineering, and business transformation strategy, with a strong grounding in litigation support and corporate legal projects.
The role leads initiatives that transform how litigation and corporate legal departments leverage technology for efficiency, compliance, and strategic outcomes. Responsibilities include designing and delivering sophisticated solutions, facilitating client workshops, leading global training programs, capturing client feedback, and supporting business development through technical sales enablement.
The ideal candidate brings 7-10 years of experience in consulting, legal technology, or related industries, with a proven track record in litigation support, corporate legal operations, and technology-enabled process transformation.
Job duties and responsibilities
Client engagement and strategic advisory
Act as a senior advisor to litigation and corporate legal teams, aligning business challenges with practical, technology-enabled solutions
Lead client-facing workshops on AI, litigation management, matter lifecycle optimization, e-discovery, CLM, and legal operations strategy
Facilitate client feedback loops to ensure insights inform product design and service delivery
Support business development efforts as a sales engineer by demonstrating solution capabilities
Product enablement, demonstration and training
Design and deliver tailored demonstrations of legal technology platforms, including litigation management tools, CLM systems, e-discovery platforms, and AI-enabled applications
Lead global training initiatives for attorneys, litigation support staff, and corporate legal professionals
Partner with product vendors to refine offerings based on client requirements
Process mapping and business transformation
Collaborate with client legal departments and law firm practice groups to map and optimize litigation workflows and corporate processes
Apply process mapping methodologies to design scalable, repeatable solutions
Develop best practice frameworks for e-discovery readiness, contract lifecycle optimization, and corporate governance compliance
Project leadership and delivery
Oversee complex, multi-workstream engagements across litigation and corporate legal projects
Provide leadership to cross-functional project teams
Deliver executive-level communications and updates to senior client stakeholders
AI and technology
Drive implementation of AI and GenAI platforms for litigation and corporate legal use cases
Identify opportunities for AI-assisted litigation strategy, workflow automation, and transaction support
Operational excellence and team leadership
Mentor junior team members and foster a culture of collaboration and legal domain excellence
Represent the firm as a thought leader at client events and industry conferences
Job duties and responsibilities are not exhaustive and may be supplemented as necessary. The firm reserves the right to revise or modify duties at any time.
Requirements
Education
Bachelors degree in business, computer science, industrial engineering, data analysis, or related field required
Advanced degree or certifications strongly preferred
Experience
7-10 years of experience in consulting, legal technology, or business transformation roles
Experience delivering litigation technology solutions and corporate legal technology solutions
Demonstrated expertise in sales engineering, client training, and process mapping
Track record of implementing and scaling AI, CLM, and legal operations platforms
Skills
Strong written, verbal, and presentation skills
Deep knowledge of litigation workflows, corporate contracting processes, and legal operations
Expertise in workshop facilitation and training delivery
Strong analytical, project management, and leadership skills
Supervisory responsibilities
May lead cross-functional teams and provide mentorship to junior staff
Equipment to be used
Personal computer and standard office equipment
Essential job functions
Ability to sit or stand for prolonged periods
Ability to perform extensive computer work requiring hand and wrist dexterity
Ability to read and interpret documents and screens
Ability to communicate effectively in verbal and written formats
Ability to work in a fast-paced environment and adapt to change
Ability to exercise independent judgment and manage priorities
Ability to maintain confidentiality of sensitive information
Ability to work extended hours when needed
Working conditions
Works remotely
Travel may be required to support client engagements
Pay ranges
This represents the presently anticipated low and high end of the firms pay range for this position. Actual pay may vary based on factors including location and experience
Pittsburgh, Houston, Dallas, Atlanta: $145,000 - $170,000
Chicago, Philadelphia: $150,000 - $170,000
Washington, DC: $165,000 - $170,000
Employee benefits overview
Our comprehensive benefits package includes:
401(k) retirement plan
Medical insurance
Health savings account
Virtual health services
Dental insurance
Vision insurance
Accident insurance
Hospital indemnity insurance
Critical illness insurance
Life insurance
Short-term disability coverage
Long-term disability coverage
Flexible spending accounts
Employee assistance program
Paid family leave (eligibility varies)
College savings plan
Transportation benefit
Back-up child care services
College coach program
Pet insurance
Paid sick time (for exempt staff)
Paid time off for full-time employees
Reed Smith offers a competitive compensation package and a professional work environment.
Reed Smith is an Equal Opportunity Employer and provides reasonable accommodations in accordance with applicable law.
PDN-a1a17afa-5de2-468c-8f4a-0b3cd47da300