Care Coordinator (High-End / Multi-Specialty Practice)
Smile House, New York, NY, United States
Company Description
Smile House is an innovative dental practice that combines dentistry, longevity, and hospitality to redefine oral health care. Home to the groundbreaking Mouth Mapping™ diagnostic, Smile House empowers patients with a detailed evaluation of their overall oral and systemic health. Founded by Dr. Jonathan B. Levine, a leader in aesthetic and restorative dentistry, Smile House operates as a collaborative, multi-specialty practice with a team of top dental professionals. With its flagship location in Tribeca and clinical leadership across New York City, Smile House is committed to delivering exceptional outcomes, personalized patient care, and a world-class hospitality experience.
Role Description
This is a full-time, on-site role for a Patient Care Coordinator based in the New York City Metropolitan Area. The Patient Care Coordinator will manage appointment scheduling, coordinate patient care, and ensure a seamless patient experience. Responsibilities include communicating with patients, handling inquiries, managing patient records, and assisting with office operations. The role is centered on providing exceptional service and support while ensuring patients feel welcomed and cared for during their visit.
Qualifications
Experience in Appointment Scheduling and maintaining accuracy in patient appointments
Proficiency in Phone Etiquette and exceptional communication skills
Skills in Care Coordination and patient support during their treatment plans
Understanding of Medical Terminology and ability to convey information effectively
Experience in Patient Care and ensuring a positive experience in healthcare settings
Strong organizational and time-management skills
Familiarity with dental or healthcare software systems is a plus
Bachelor’s degree or relevant healthcare-related certification is preferred
Smile House is an innovative dental practice that combines dentistry, longevity, and hospitality to redefine oral health care. Home to the groundbreaking Mouth Mapping™ diagnostic, Smile House empowers patients with a detailed evaluation of their overall oral and systemic health. Founded by Dr. Jonathan B. Levine, a leader in aesthetic and restorative dentistry, Smile House operates as a collaborative, multi-specialty practice with a team of top dental professionals. With its flagship location in Tribeca and clinical leadership across New York City, Smile House is committed to delivering exceptional outcomes, personalized patient care, and a world-class hospitality experience.
Role Description
This is a full-time, on-site role for a Patient Care Coordinator based in the New York City Metropolitan Area. The Patient Care Coordinator will manage appointment scheduling, coordinate patient care, and ensure a seamless patient experience. Responsibilities include communicating with patients, handling inquiries, managing patient records, and assisting with office operations. The role is centered on providing exceptional service and support while ensuring patients feel welcomed and cared for during their visit.
Qualifications
Experience in Appointment Scheduling and maintaining accuracy in patient appointments
Proficiency in Phone Etiquette and exceptional communication skills
Skills in Care Coordination and patient support during their treatment plans
Understanding of Medical Terminology and ability to convey information effectively
Experience in Patient Care and ensuring a positive experience in healthcare settings
Strong organizational and time-management skills
Familiarity with dental or healthcare software systems is a plus
Bachelor’s degree or relevant healthcare-related certification is preferred