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Claims Business Analyst (W2 Contract)

Pride Health, New York, NY, United States


Job Summary
We are seeking a highly experienced

Lead Claims Business Analyst

to support a large-scale

Core Processing System transformation . This role focuses on

medical and behavioral health claims processing

across government and commercial lines of business (Medicaid, Medicare, CHP, QHP).
The ideal candidate will lead

requirements gathering, process analysis, system implementation, testing, and training , while translating current-state workflows into optimized future-state solutions. This role requires strong collaboration with consultants, leadership, and cross-functional teams to ensure a seamless system transition and improved claims operations.
Key Responsibilities
• Act as the

primary point of contact

for the Claims Processing workstream
• Lead

requirements gathering, stakeholder interviews, and documentation

(business, functional, workflows, reporting)
• Analyze

current-state vs. future-state workflows

and identify gaps, inefficiencies, and improvement opportunities
• Partner with stakeholders to design and implement

optimized claims processes and system enhancements
• Ensure alignment with

health plan regulations, compliance requirements, and business objectives
• Collaborate with QA teams to define

test cases, scenarios, and acceptance criteria
• Support

UAT, system validation, and issue resolution

during implementation
• Assist in

training material development and end-user training sessions
• Monitor project progress, manage deliverables, and

communicate updates to stakeholders
• Act as a liaison between

business, IT, and leadership teams
Required Qualifications
• Bachelor’s degree in Business, Healthcare, or related field (or equivalent experience)
• 5+ years of experience as a

Business Analyst in healthcare claims processing
• Strong knowledge of

medical claims operations (Medicaid, Medicare, Commercial)
• Experience with

core claims system implementation or migration
• Expertise in

requirements gathering, workflow documentation, and process improvement
• Experience with

UAT, QA, and system validation
• Knowledge of

provider networks, fee schedules, and claims regulations
• Strong analytical, communication, and stakeholder management skills
• Proficiency in

MS Office (Excel, Visio, PowerPoint, Word)

Pride Health offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k) retirement savings, life & disability insurance, an employee assistance program, legal support, auto and home insurance, pet insurance, and employee discounts with preferred vendors.