Care Coordinator (Lehi)
Russell Tobin, Lehi, UT, United States
Intro
Our client, a well-known company in the healthcare technology industry, is seeking a Care Coordinator to join their team on a contract basis through the end of 2026.
Title
Care Coordinator
Location
Lehi, UT (Hybrid – Tuesdays & Thursdays in office)
Pay Rate
$22.12/hr – $27.64/hr
Contract
May 19, 2026- December 31, 2026
Description
Care Navigation plays a critical role in helping individuals access the right support at the right time across complex healthcare needs. This program brings together a multidisciplinary team of pharmacists, social workers, nurses, dietitians, and care coordinators to guide members through the often fragmented U.S. healthcare system.
As a Care Coordinator, you will support members dealing with chronic or serious conditions by helping them better understand their care options, navigate benefits, and coordinate services. You will report to the Care Coordinator Team Lead and work closely with care managers, providers, and internal teams to deliver high-quality, cost-effective care support.
Responsibilities
• Provide telephonic support to members, care managers, and the Care Navigation program
• Own and manage non-clinical follow-ups for assigned cases, including benefits and claims research, provider research, and medical record retrieval with a focus on cost savings
• Coordinate directly with members, providers, and vendors to ensure seamless care delivery
• Co-manage cases with care managers, ensuring timely completion of all assigned tasks
• Act as a liaison between Care Navigation and internal Customer Service teams to ensure accurate and timely resolution of member needs
• Utilize multiple systems (including Google Suite) to troubleshoot, respond to, and document member inquiries
• Support additional projects and responsibilities as assigned
Basic Qualifications
• 1+ years of experience in a customer-facing role (healthcare experience preferred)
• Strong ability to manage multiple priorities, stay organized, and meet deadlines
• Excellent verbal and written communication skills
• Ability to handle high-volume workloads with professionalism, empathy, and composure
• Comfortable navigating multiple systems and applications with efficiency
Preferred Qualifications
• Bilingual (English/Spanish) is a plus
• Associate’s or Bachelor’s degree is a plus
Apply Today!
If you’re passionate about helping others navigate complex systems and want to make a meaningful impact in healthcare, we encourage you to apply today.
Benefits & Additional Information
Our client offers a competitive benefits package, including medical, dental, and vision coverage, as well as eligibility for additional incentives where applicable.
Our client is an equal opportunity employer and is committed to creating an inclusive environment for all employees.
This opportunity is facilitated through a leading global staffing and consulting organization.
Our client, a well-known company in the healthcare technology industry, is seeking a Care Coordinator to join their team on a contract basis through the end of 2026.
Title
Care Coordinator
Location
Lehi, UT (Hybrid – Tuesdays & Thursdays in office)
Pay Rate
$22.12/hr – $27.64/hr
Contract
May 19, 2026- December 31, 2026
Description
Care Navigation plays a critical role in helping individuals access the right support at the right time across complex healthcare needs. This program brings together a multidisciplinary team of pharmacists, social workers, nurses, dietitians, and care coordinators to guide members through the often fragmented U.S. healthcare system.
As a Care Coordinator, you will support members dealing with chronic or serious conditions by helping them better understand their care options, navigate benefits, and coordinate services. You will report to the Care Coordinator Team Lead and work closely with care managers, providers, and internal teams to deliver high-quality, cost-effective care support.
Responsibilities
• Provide telephonic support to members, care managers, and the Care Navigation program
• Own and manage non-clinical follow-ups for assigned cases, including benefits and claims research, provider research, and medical record retrieval with a focus on cost savings
• Coordinate directly with members, providers, and vendors to ensure seamless care delivery
• Co-manage cases with care managers, ensuring timely completion of all assigned tasks
• Act as a liaison between Care Navigation and internal Customer Service teams to ensure accurate and timely resolution of member needs
• Utilize multiple systems (including Google Suite) to troubleshoot, respond to, and document member inquiries
• Support additional projects and responsibilities as assigned
Basic Qualifications
• 1+ years of experience in a customer-facing role (healthcare experience preferred)
• Strong ability to manage multiple priorities, stay organized, and meet deadlines
• Excellent verbal and written communication skills
• Ability to handle high-volume workloads with professionalism, empathy, and composure
• Comfortable navigating multiple systems and applications with efficiency
Preferred Qualifications
• Bilingual (English/Spanish) is a plus
• Associate’s or Bachelor’s degree is a plus
Apply Today!
If you’re passionate about helping others navigate complex systems and want to make a meaningful impact in healthcare, we encourage you to apply today.
Benefits & Additional Information
Our client offers a competitive benefits package, including medical, dental, and vision coverage, as well as eligibility for additional incentives where applicable.
Our client is an equal opportunity employer and is committed to creating an inclusive environment for all employees.
This opportunity is facilitated through a leading global staffing and consulting organization.