Medical Receptionist - Fertility (Early Morning Shift) (Monroe)
Premium Health Center, Monroe, NY, United States
Medical Receptionist – Reproductive Endocrinology & Infertility
Location:
49 Forest Rd, Monroe, NY 10950
Hours:
Part Time
Sunday-Friday: 6:00 AM-8:00 AM
(with potential for additional hours)
Reports to:
Practice Manager / REI Clinical Leadership
The Sr. Patient Navigator serves as the face of the Reproductive Endocrinology & Infertility (REI) practice and is often the first point of contact for patients. In this role, the Medical Receptionist / Administrative Assistant plays a critical part in ensuring a smooth, coordinated flow of operations between the REI practice and Premium Health’s Brooklyn site, while delivering a compassionate, organized, and professional patient experience.
This position requires a high level of attention to detail, discretion, and emotional intelligence, given the sensitive nature of REI care. The Medical Receptionist / Administrative Assistant is skilled at managing multiple responsibilities simultaneously in a fast-paced clinical environment while upholding Premium Health’s standards of CARE:
Compassion, Agility, Respect, and Excellence .
Responsibilities
Greet and check in patients in a warm, professional, and empathetic manner
Serve as the primary front-desk representative for the REI practice
Perform insurance eligibility checks and basic insurance verification
Print and prepare patient labels, laboratory orders, and clinical documentation, as well as copy/scan/fax the information into the relevant source
Assist patients with completion and organization of required paperwork
Liaise and coordinate administrative communication between the Aizer site and Premium Health’s Brooklyn site
Answer incoming phone calls and place outbound calls to patients regarding appointments, instructions, and follow-up
Schedule, confirm, and update patient appointments
Collect copays and patient payments at time of service
Support light billing tasks and documentation as assigned
Scan, file, and maintain accurate patient records in accordance with HIPAA regulation
Respond to patient inquiries in a timely and professional manner
Support clinical and administrative staff to ensure efficient daily operations
Qualifications
Minimum education requirement: High-school diploma
Minimum 1 year of professional experience in a healthcare, medical office, or customer service–focused role
Prior experience in a medical receptionist, administrative assistant, or front-desk role preferred
Familiarity with insurance verification, copay collection, and basic billing processes
Strong organizational skills and attention to detail
Excellent verbal and written communication skills
Ability to handle sensitive patient information with discretion and professionalism
Experience in women’s health or specialty practices (REI preferred) is a plus
Time Commitment:
Part Time
Sunday-Friday 6am-8am
Compensation:
· Up to $30 per hour
Location:
49 Forest Rd, Monroe, NY 10950
Hours:
Part Time
Sunday-Friday: 6:00 AM-8:00 AM
(with potential for additional hours)
Reports to:
Practice Manager / REI Clinical Leadership
The Sr. Patient Navigator serves as the face of the Reproductive Endocrinology & Infertility (REI) practice and is often the first point of contact for patients. In this role, the Medical Receptionist / Administrative Assistant plays a critical part in ensuring a smooth, coordinated flow of operations between the REI practice and Premium Health’s Brooklyn site, while delivering a compassionate, organized, and professional patient experience.
This position requires a high level of attention to detail, discretion, and emotional intelligence, given the sensitive nature of REI care. The Medical Receptionist / Administrative Assistant is skilled at managing multiple responsibilities simultaneously in a fast-paced clinical environment while upholding Premium Health’s standards of CARE:
Compassion, Agility, Respect, and Excellence .
Responsibilities
Greet and check in patients in a warm, professional, and empathetic manner
Serve as the primary front-desk representative for the REI practice
Perform insurance eligibility checks and basic insurance verification
Print and prepare patient labels, laboratory orders, and clinical documentation, as well as copy/scan/fax the information into the relevant source
Assist patients with completion and organization of required paperwork
Liaise and coordinate administrative communication between the Aizer site and Premium Health’s Brooklyn site
Answer incoming phone calls and place outbound calls to patients regarding appointments, instructions, and follow-up
Schedule, confirm, and update patient appointments
Collect copays and patient payments at time of service
Support light billing tasks and documentation as assigned
Scan, file, and maintain accurate patient records in accordance with HIPAA regulation
Respond to patient inquiries in a timely and professional manner
Support clinical and administrative staff to ensure efficient daily operations
Qualifications
Minimum education requirement: High-school diploma
Minimum 1 year of professional experience in a healthcare, medical office, or customer service–focused role
Prior experience in a medical receptionist, administrative assistant, or front-desk role preferred
Familiarity with insurance verification, copay collection, and basic billing processes
Strong organizational skills and attention to detail
Excellent verbal and written communication skills
Ability to handle sensitive patient information with discretion and professionalism
Experience in women’s health or specialty practices (REI preferred) is a plus
Time Commitment:
Part Time
Sunday-Friday 6am-8am
Compensation:
· Up to $30 per hour