Associate Operations Coordinator-Third Shift (Eden Prairie)
Dahl Consulting, Eden Prairie, MN, United States
Title : Associate Operations Coordinator-Third Shift
Location : Remote
Job Type : Contract (6 Months)
Compensation : $ 19-21/hr
Schedule for first three weeks:
Monday through Friday 3:30pm-12am
Open Schedules after first three weeks:
Sun, Mon, Tues, Fri, and Sat 11:30pm-8am and Sun, Mon, Thur, Fri, Sat 11:30pm-8am
Industry:
Transportation & Logistics
This position requires in-office attendance during the training period. After training is completed, the role will transition to in-office attendance once per month.
About The Role
Our firm is partnering with a leading, global logistics and transportation organization to hire an Associate Operations Coordinator. This role supports day-to-day freight operations and plays a key part in ensuring shipments move efficiently, accurately, and in alignment with customer expectations. The position is well-suited for individuals who enjoy working in a fast-paced environment, collaborating across teams, and delivering high-quality operational support.
Job Description
The Associate Operations Coordinator is responsible for executing operational tasks with a focus on quality, efficiency, and customer satisfaction. This role supports shipment execution from order creation through delivery and invoicing, while following established policies, procedures, and standard operating procedures (SOPs).
Key Responsibilities Include, But Are Not Limited To
Provide shipment information to customers and internal partners
Create and manage orders, activate shipments, build and assign loads
Schedule pickup and delivery appointments
Track and trace shipments to ensure on-time performance
Enter shipment events and complete invoicing tasks in operational systems
Monitor task boards and assigned email inboxes to respond to customer and carrier inquiries
Document shipment events using SOPs and on-the-job experience
Follow established escalation procedures and training guidelines when issues arise
Follow through on customer and carrier requests to ensure satisfaction
Validate and maintain accurate load data in systems according to company and customer standards
Perform additional duties as assigned based on team or country-specific requirements
Qualifications
Required Qualifications
High school diploma or GED
Previous customer service experience
Ability to work evenings and/or weekends (for select roles)
Preferred Qualifications
Bachelor’s degree from an accredited college or university
Basic proficiency with Microsoft Office applications
Previous customer service experience in a call center or similar environment
Strong communication, prioritization, and time management skills
Prior experience requiring attention to detail and accuracy
Commitment to and appreciation for a diverse and inclusive work environment
Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary:
https://www.dahlconsulting.com/benefits-w2fta/ .
How To Apply
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps!
Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
#BP.Indeed
#ZR
Location : Remote
Job Type : Contract (6 Months)
Compensation : $ 19-21/hr
Schedule for first three weeks:
Monday through Friday 3:30pm-12am
Open Schedules after first three weeks:
Sun, Mon, Tues, Fri, and Sat 11:30pm-8am and Sun, Mon, Thur, Fri, Sat 11:30pm-8am
Industry:
Transportation & Logistics
This position requires in-office attendance during the training period. After training is completed, the role will transition to in-office attendance once per month.
About The Role
Our firm is partnering with a leading, global logistics and transportation organization to hire an Associate Operations Coordinator. This role supports day-to-day freight operations and plays a key part in ensuring shipments move efficiently, accurately, and in alignment with customer expectations. The position is well-suited for individuals who enjoy working in a fast-paced environment, collaborating across teams, and delivering high-quality operational support.
Job Description
The Associate Operations Coordinator is responsible for executing operational tasks with a focus on quality, efficiency, and customer satisfaction. This role supports shipment execution from order creation through delivery and invoicing, while following established policies, procedures, and standard operating procedures (SOPs).
Key Responsibilities Include, But Are Not Limited To
Provide shipment information to customers and internal partners
Create and manage orders, activate shipments, build and assign loads
Schedule pickup and delivery appointments
Track and trace shipments to ensure on-time performance
Enter shipment events and complete invoicing tasks in operational systems
Monitor task boards and assigned email inboxes to respond to customer and carrier inquiries
Document shipment events using SOPs and on-the-job experience
Follow established escalation procedures and training guidelines when issues arise
Follow through on customer and carrier requests to ensure satisfaction
Validate and maintain accurate load data in systems according to company and customer standards
Perform additional duties as assigned based on team or country-specific requirements
Qualifications
Required Qualifications
High school diploma or GED
Previous customer service experience
Ability to work evenings and/or weekends (for select roles)
Preferred Qualifications
Bachelor’s degree from an accredited college or university
Basic proficiency with Microsoft Office applications
Previous customer service experience in a call center or similar environment
Strong communication, prioritization, and time management skills
Prior experience requiring attention to detail and accuracy
Commitment to and appreciation for a diverse and inclusive work environment
Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary:
https://www.dahlconsulting.com/benefits-w2fta/ .
How To Apply
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps!
Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
#BP.Indeed
#ZR