Field Services Technician

Field Services Technician

Job Locations

US

Requisition ID

2026-163883

Position Category

Information Technology

Clearance

Public Trust

Responsibilities

Position Overview

We are seeking a

Senior Field Services Technician

to support the installation, transition, and sustainment of

next-generation Voice Communication Switch (VCS) systems . This role is critical to successful

site preparation, system cutover, & customer acceptance, and legacy system decommissioning

in operational environments.
This position requires a highly skilled field technician who can operate independently, solve complex technical issues under time constraints, and work directly with customers to ensure seamless voice system transitions with minimal operational disruption.
This position is remote.
Key Responsibilities

Lead and support

site surveys, site preparation, and system installation

activities
Execute and support

VCS system cutovers

from legacy voice platforms to next-generation systems

Perform

decommissioning of legacy voice communication systems

Conduct

independent system testing and validation

to confirm:
Power installation compliance

Cabling integrity and standards adherence

Equipment and site specification alignment

Perform

maintenance, troubleshooting, and repair

of VCS and supporting telecom/IT infrastructure

Use diagnostic tools to identify and resolve

voice, network, and hardware faults

Support

preventive maintenance

and system health checks

Provide

on-site customer support and end-user orientation/training

as needed

Maintain accurate

technical documentation, service reports, and cutover records

Ensure compliance with

safety protocols, site security, and operational standards

Coordinate closely with engineers, program teams, and other field technicians during deployment activities

Qualifications

Required Technical Experience
5 years with BS/BA; 3 years with MS/MA; 0 years with PhD, 9 years in lieu of degree
The candidate will need to be able to obtain a public trust clearance
Hands-on experience with

Voice Communication Switch (VCS) systems

or similar mission-critical voice platforms

Experience supporting

system cutovers, migrations, or technology refresh efforts

Knowledge of:
Telecommunications infrastructure

VoIP technologies

Cabling standards and power validation

Networked voice systems

Strong troubleshooting and

root-cause diagnostic skills

Experience using

test equipment and diagnostic tools

in field environments

Familiarity with operational environments where uptime and reliability are critical

Professional Skills

Excellent

technical problem-solving ability

Strong

customer service and communication skills

Ability to work

independently in remote field locations

Strong documentation and reporting discipline

High attention to detail and adherence to procedures

Effective time management and ability to meet deployment timelines

Team-oriented mindset with ability to collaborate across technical disciplines

Work Environment

Field-based role supporting operational and technical sites

Extensive travel (up to

95% )

Work may occur in active operational environments requiring strict adherence to procedures and standards

This role is ideal for a senior technician who thrives in high-visibility cutover environments and enjoys being the person who ensures mission-critical voice systems come online smoothly and correctly the first time.
Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Target Salary Range

$104,000 - $166,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

EEO

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.