Quality Resident/Automotive Liaison
The TRIGO Group, Elizabethtown, KY, United States
Quality Resident Engineer / Automotive Liaison
Elizabethtown, KY
Part-time opening - 20-30 hours per week
TRIGO is hiring for Quality Resident Engineer / Automotive Liaison positions in Elizabethtown, KY at an automotive supplier.
Required Skills
Excellent written and verbal communication skills
Process and process control knowledge
Identify and implement Standardized Work
Root Cause Analysis and Corrective Action reporting
Process and Product audits experience
Shipping and Receiving knowledge
Strong personality, able to give direction and lead teams
Sequencing of automotive parts (preferred)
Tier 1 experience (preferred)
Other Objectives
Ensure customer satisfaction, seek continuous customer feedback
Build solid professional relationship with customer at plant level
Be identified as contracted customer's representative, qualified to deal with production issues and achieve customer credibility/positive reputation
Ensure open/direct communication between OEM and customer
Suggest improvements to OEM and customer
Immediately analyze problems at OEM facility, find proper solutions, avoid formal complaints, inform affected production plants for appropriate corrective actions. Proactively channel information on existing claims to the Plant to perform analysis and resolve
Inform customer about status/evolution of existing claims
Participate in required customer meetings
Stay updated on technical and quality topics via meetings and visits
Discuss competitor initiatives with TRIGO Resident Liaison Manager
Regularly report (defined by supervisor) to customer team
Participate in prototype, pre-serial build or line trial, launch support and engineering changes at customer as needed
Coordinate repair/sorting activities on site upon written confirmation by customer
Working familiarity with automotive OEM quality systems, including TS 16949
The Quality Resident Engineer / Automotive Liaison reports to the TRIGO Country Resident Manager internally and to defined contacts externally
Personal Qualities
Able to handle pressure and ambiguous situations
Eager for new challenges/responsibilities
Reliable, self-motivated
Strong integrity
Able to build long-term win-win relationships with customer
Ability to be/work on call at any time
TRIGO Global Quality Solutions is committed to equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability.
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Elizabethtown, KY
Part-time opening - 20-30 hours per week
TRIGO is hiring for Quality Resident Engineer / Automotive Liaison positions in Elizabethtown, KY at an automotive supplier.
Required Skills
Excellent written and verbal communication skills
Process and process control knowledge
Identify and implement Standardized Work
Root Cause Analysis and Corrective Action reporting
Process and Product audits experience
Shipping and Receiving knowledge
Strong personality, able to give direction and lead teams
Sequencing of automotive parts (preferred)
Tier 1 experience (preferred)
Other Objectives
Ensure customer satisfaction, seek continuous customer feedback
Build solid professional relationship with customer at plant level
Be identified as contracted customer's representative, qualified to deal with production issues and achieve customer credibility/positive reputation
Ensure open/direct communication between OEM and customer
Suggest improvements to OEM and customer
Immediately analyze problems at OEM facility, find proper solutions, avoid formal complaints, inform affected production plants for appropriate corrective actions. Proactively channel information on existing claims to the Plant to perform analysis and resolve
Inform customer about status/evolution of existing claims
Participate in required customer meetings
Stay updated on technical and quality topics via meetings and visits
Discuss competitor initiatives with TRIGO Resident Liaison Manager
Regularly report (defined by supervisor) to customer team
Participate in prototype, pre-serial build or line trial, launch support and engineering changes at customer as needed
Coordinate repair/sorting activities on site upon written confirmation by customer
Working familiarity with automotive OEM quality systems, including TS 16949
The Quality Resident Engineer / Automotive Liaison reports to the TRIGO Country Resident Manager internally and to defined contacts externally
Personal Qualities
Able to handle pressure and ambiguous situations
Eager for new challenges/responsibilities
Reliable, self-motivated
Strong integrity
Able to build long-term win-win relationships with customer
Ability to be/work on call at any time
TRIGO Global Quality Solutions is committed to equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability.
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