Guitar Technician (Luthier) Store 736
Guitar Center, Flat Rock, IL, United States
Benefits
Medical, Dental, and Vision coverage
401(k) plan with company match
Paid sick, holiday, and vacation time
Mental health support
Employee discount program
Tuition reimbursement options
Gig leave for musicians to take time off for touring
Position Overview
Guitar Center is committed to fostering creativity and music. This role encourages repair technicians to build and grow the business through quality work and superb customer experience.
Responsibilities
Interact with customers, ensuring a positive experience.
Service customer‑owned instruments with a high level of craftsmanship.
Maintain store‑owned gear as requested.
Complete warranty repair work.
Assist in maintenance of store inventory and provide ongoing support.
Identify opportunities and follow through on activities to improve service.
Participate in the GC certification program to gain product and sales understanding.
Train peers on repair techniques and product knowledge.
Qualifications
Skilled understanding of repairing guitars.
Foundational product knowledge of Guitar Center products.
Customer‑focused, approachable, and committed to excellent service.
Proactive initiative and ability to work independently.
Strong communication skills for training and customer interaction.
Equal Opportunity Employer
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements.
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Medical, Dental, and Vision coverage
401(k) plan with company match
Paid sick, holiday, and vacation time
Mental health support
Employee discount program
Tuition reimbursement options
Gig leave for musicians to take time off for touring
Position Overview
Guitar Center is committed to fostering creativity and music. This role encourages repair technicians to build and grow the business through quality work and superb customer experience.
Responsibilities
Interact with customers, ensuring a positive experience.
Service customer‑owned instruments with a high level of craftsmanship.
Maintain store‑owned gear as requested.
Complete warranty repair work.
Assist in maintenance of store inventory and provide ongoing support.
Identify opportunities and follow through on activities to improve service.
Participate in the GC certification program to gain product and sales understanding.
Train peers on repair techniques and product knowledge.
Qualifications
Skilled understanding of repairing guitars.
Foundational product knowledge of Guitar Center products.
Customer‑focused, approachable, and committed to excellent service.
Proactive initiative and ability to work independently.
Strong communication skills for training and customer interaction.
Equal Opportunity Employer
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements.
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