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Collection Specialist

Manuel Diaz Law Firm, PC, Dallas, TX, United States


OVERVIEW
Manuel Diaz Law Firm, PC. is looking for an ambitious, dedicated, outgoing, and passionate Bilingual (Spanish) Collection Specialist to join our team.

REPORTING RELATIONSHIP
Reports to the Collections Manager.

DUTIES AND RESPONSIBILITIES
The Collection Specialist will provide a broad spectrum of customer service under the supervision of the Collections Manager. Manuel Diaz Law Firm, P.C.’s mission is to establish a dedicated client relationship by providing the highest quality legal representation and an exceptional client experience. Our values are to treat others as you want to be treated, positive mental attitude, and go above and beyond.

RESPONSIBILITIES

Greet clients and guest

Accepting payments

Establishing promises-to-pay

Maintain and conduct contact lists of potential clients for payments

Data entry

Set up payment plans

Perform additional clerical duties as needed

QUALIFICATIONS & SKILLS

Excellent customer service skills

Computer literacy (Microsoft Word, Outlook and Excel; Adobe Acrobat)

Proficiency in English and Spanish both verbal and written

Prior collection experience (preferred)

Excellent secretarial and organizational skills

Ability to juggle multiple activities and work under pressure

Willingness to support and work in a team and exhibit a can-do attitude

HOURLY PAY
Based on applicant’s years of relevant experience.

JOB TYPE
Full-time

BENEFITS OFFERED

Health insurance

Dental insurance

Vision insurance

Supplemental insurance

Life insurance

STD/LTD coverage

Paid time off

401 (k)

SCHEDULE

Monday to Friday

WORK LOCATION
One location.

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