Resident Building Maintenance Caretaker
FirstService Residential, Minneapolis, MN, United States
Description
Job Overview: The Resident Building Maintenance Caretaker will provide direct support to the Association Manager and will perform daily operations of maintenance, vendor management, monitoring and testing and administrative duties. This position will work directly with residents and third-party vendors and will respond to requests in a timely manner; ensure compliance with the Association’s governing documents; identify potential concerns and proactively address maintenance and equipment problems while providing exceptional customer service.
Your Responsibilities
Accountability for servicing residents with a focus on the values of FirstService Residential: Do What’s Right, Own It, Improve It, Aim High, Build Great Relationships, and Be Genuinely Helpful
Must maintain regular and punctual attendance to required shifts, meetings, training, and related employment engagements to support position responsibilities and duties. Any alterations to required schedule must be reviewed and approved, in advance by your supervisor.
Effectively communicate concerns and recommended solutions to Association Manager
Adhere to and follow the Standard Operating Procedure Manual; communicate timely to the Association Manager any updates
Communicate professionally with associates, subcontractors, and clients
Assist Association Manager with emergency procedures, including but not limited to key safety control, water shut off, and any other emergency procedures
Respond to fire panel alarms
Empty coins from laundry when needed
Identify and assist with management of violations such as decorations on unit doors, dogs relieving themselves in the common areas, items being left in the hallways and homeowners misusing the trash areas.
Document maintenance concerns that may lead to building maintenance trends
Identify potential building mechanical concerns, diagnose and manage all common area concerns and building machinery repairs
Communicate and supervise third-party vendor repairs and contracted services for common area concerns and building mechanical equipment and schedule annual services
Assist and support Association Manager in competitive bidding for mechanical contracts and large projects
Maintain a routine log of preventative maintenance including, but not limited to, systems, boilers, doors, stairwells, lights, heating and cooling, HVAC, and other work performed
Handle emergencies onsite- plumbing, HVAC, and contact / schedule emergency work
Manage water shutdowns as needed (schedule, communications, on site vendor management)
Maintain and clean work/utility rooms. Maintain and clean garage including floors, doors, and all parking areas.
Maintain inventory for maintenance and caretaker supplies. Follow company guidelines, to purchase all inventory and supplies as needed.
Provide lawn care, brush trimming, mulch maintenance, weed control and water exterior plantings
Remove leaves and debris (keep the ramps free of leaves in the parking deck)
Take the trash out to designated location Monday, Wednesday and Friday or as needed
Maintain refuse / recycling rotation / placement, and monitor recycling contamination and trash chute blockages / wrong items
Move and store roof deck furniture as the seasons permit
Supplement snow removal, and salting of sidewalks and steps
Complete property walks for maintenance and light bulb replacement – interior and exterior
Test pool chemical levels-maintain and clean equipment
Perform daily boiler checks
Work with contracted vendor to change over HVAC
Assist with garage doors issues
Work directly with third-party vendor for upkeep and maintenance of exercise equipment
Install and remove Elevator protection pads as required
Touch up walls (painting/mudding)
Additional Duties And Responsibilities
Practice and adhere to FirstService Residential Global Service Standards.
Conduct business at all times with the highest standards of personal, professional, and ethical conduct.
Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
Ensure all safety precautions are followed while performing the work.
Follow all policies and Standard Operating Procedures as instructed by Management.
Perform any range of special projects, tasks and other related duties as assigned.
Skills & Qualifications
High School Diploma
Associate or bachelor’s Degree (Preferred)
Excel, Outlook, and Word experience
Applicable Construction and Maintenance work experience and background
Certified Pool Operator (CPO) Certification
Special or higher Boiler License
Physical Requirements
Ability to lift up to 30 lbs. following appropriate safely procedures.
Being able to work in various positions, including but not limited to bending over, stooping, squatting, kneeling, and standing for extended periods of time
Walking the property. Ability to navigate the property quickly and easily as required to meet the job functions.
Repeat various motions with the wrists, hands, and fingers. Reaching with hands and arms.
Walk and climb stairs
Ability to work in different environmental conditions (e.g., heat, cold, wind, rain, humidity)
Ability to climb ladders and work at heights above ground level (8 feet)
Sitting at a desk
Use of keyboard, computer, and applicable software and equipment.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.
Compensation: $23-$25 an hour. Including housing (2-bedroom unit), 1 parking stall and a storage unit.
What We Offer
As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, EAP services, Life Insurance, and Long-Term Disability coverage. In addition, you will be eligible for vacation and sick time off benefits, 10 paid holidays, and a 401k with company match.
Disclaimer
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Automated Employment Decision Tool (AEDT) Usage
We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed
The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations
Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.
Requesting Information About the AEDT - NYC Local Law 144
Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.
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Job Overview: The Resident Building Maintenance Caretaker will provide direct support to the Association Manager and will perform daily operations of maintenance, vendor management, monitoring and testing and administrative duties. This position will work directly with residents and third-party vendors and will respond to requests in a timely manner; ensure compliance with the Association’s governing documents; identify potential concerns and proactively address maintenance and equipment problems while providing exceptional customer service.
Your Responsibilities
Accountability for servicing residents with a focus on the values of FirstService Residential: Do What’s Right, Own It, Improve It, Aim High, Build Great Relationships, and Be Genuinely Helpful
Must maintain regular and punctual attendance to required shifts, meetings, training, and related employment engagements to support position responsibilities and duties. Any alterations to required schedule must be reviewed and approved, in advance by your supervisor.
Effectively communicate concerns and recommended solutions to Association Manager
Adhere to and follow the Standard Operating Procedure Manual; communicate timely to the Association Manager any updates
Communicate professionally with associates, subcontractors, and clients
Assist Association Manager with emergency procedures, including but not limited to key safety control, water shut off, and any other emergency procedures
Respond to fire panel alarms
Empty coins from laundry when needed
Identify and assist with management of violations such as decorations on unit doors, dogs relieving themselves in the common areas, items being left in the hallways and homeowners misusing the trash areas.
Document maintenance concerns that may lead to building maintenance trends
Identify potential building mechanical concerns, diagnose and manage all common area concerns and building machinery repairs
Communicate and supervise third-party vendor repairs and contracted services for common area concerns and building mechanical equipment and schedule annual services
Assist and support Association Manager in competitive bidding for mechanical contracts and large projects
Maintain a routine log of preventative maintenance including, but not limited to, systems, boilers, doors, stairwells, lights, heating and cooling, HVAC, and other work performed
Handle emergencies onsite- plumbing, HVAC, and contact / schedule emergency work
Manage water shutdowns as needed (schedule, communications, on site vendor management)
Maintain and clean work/utility rooms. Maintain and clean garage including floors, doors, and all parking areas.
Maintain inventory for maintenance and caretaker supplies. Follow company guidelines, to purchase all inventory and supplies as needed.
Provide lawn care, brush trimming, mulch maintenance, weed control and water exterior plantings
Remove leaves and debris (keep the ramps free of leaves in the parking deck)
Take the trash out to designated location Monday, Wednesday and Friday or as needed
Maintain refuse / recycling rotation / placement, and monitor recycling contamination and trash chute blockages / wrong items
Move and store roof deck furniture as the seasons permit
Supplement snow removal, and salting of sidewalks and steps
Complete property walks for maintenance and light bulb replacement – interior and exterior
Test pool chemical levels-maintain and clean equipment
Perform daily boiler checks
Work with contracted vendor to change over HVAC
Assist with garage doors issues
Work directly with third-party vendor for upkeep and maintenance of exercise equipment
Install and remove Elevator protection pads as required
Touch up walls (painting/mudding)
Additional Duties And Responsibilities
Practice and adhere to FirstService Residential Global Service Standards.
Conduct business at all times with the highest standards of personal, professional, and ethical conduct.
Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
Ensure all safety precautions are followed while performing the work.
Follow all policies and Standard Operating Procedures as instructed by Management.
Perform any range of special projects, tasks and other related duties as assigned.
Skills & Qualifications
High School Diploma
Associate or bachelor’s Degree (Preferred)
Excel, Outlook, and Word experience
Applicable Construction and Maintenance work experience and background
Certified Pool Operator (CPO) Certification
Special or higher Boiler License
Physical Requirements
Ability to lift up to 30 lbs. following appropriate safely procedures.
Being able to work in various positions, including but not limited to bending over, stooping, squatting, kneeling, and standing for extended periods of time
Walking the property. Ability to navigate the property quickly and easily as required to meet the job functions.
Repeat various motions with the wrists, hands, and fingers. Reaching with hands and arms.
Walk and climb stairs
Ability to work in different environmental conditions (e.g., heat, cold, wind, rain, humidity)
Ability to climb ladders and work at heights above ground level (8 feet)
Sitting at a desk
Use of keyboard, computer, and applicable software and equipment.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.
Compensation: $23-$25 an hour. Including housing (2-bedroom unit), 1 parking stall and a storage unit.
What We Offer
As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, EAP services, Life Insurance, and Long-Term Disability coverage. In addition, you will be eligible for vacation and sick time off benefits, 10 paid holidays, and a 401k with company match.
Disclaimer
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Automated Employment Decision Tool (AEDT) Usage
We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed
The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations
Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.
Requesting Information About the AEDT - NYC Local Law 144
Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.
#J-18808-Ljbffr