Housekeeping Floor Supervisor
Charlestonplace, Charleston, SC, United States
Housekeeping Floor Supervisor page is loaded## Housekeeping Floor Supervisorlocations:
The Charleston Placetime type:
Full timeposted on:
Posted 2 Days Agojob requisition id:
R-102658The primary role of the Floor Supervisor will be to lead on guest floors of the hotel during the daily hotel operations. They are responsible for the successful cleaning and inspection of guest rooms, hallways, and elevator landing. The Floor Supervisor is responsible for the upkeep of the property through the leadership of the team.**DUTIES & RESPONSIBILITIES:*** Train, coach, and supervise all Housekeeping Employees* Inspects the work of Room Attendants and Housepersons* Responsible for the upkeep, cleanliness, and maintenance of their daily assigned area* Monitor the daily progress of Room Attendants* Ensure that Room Attendants are carrying out their duties effectively and efficiently and will deliver coaching and feedback when work is deficient.* Release rooms for sale when inspections are complete.* Ensure guests' requests and needs are met prior to arrival and during their stay.* Uphold and model the benchmark standards.* Enter tickets and work requests for any deficiencies in their work area and follow up to ensure that they have been corrected.**Supportive Functions and Responsibilities*** Maintains clean and organized work area, including storage areas.* High attention to detail* Expedite all guest requests as quickly as possible and notify management if any guest service is affected.* Willingness to assist in any role to achieve the daily goals.* Assisting in maintaining high morale in the department by displaying a positive attitude* Report any safety, security, or maintenance problems immediately.**REQUIRED SKILLS & EXPERIENCE:*** Ability to work on your feet for long periods of time.* Works well independently and in a team environment.* Excellent communication skills – oral and written.* Excellent guest service skills.* Ability to work harmoniously and professionally with colleagues and supervisors.* Able to work a flexible schedule, including weekends and holidays.**PHYSICAL REQUIREMENTS:**The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job:* Must be able to lift equipment, supplies, etc. of at least 30 pounds.* Must be able to resolve problems, handle conflict, and make effective decisions under pressure.* The role may require extended periods of time on your feet, especially during peak hotel hours or events.* Clear vision is important for reading reports, analyzing data, and overseeing Concierge activities.* Good hearing is necessary for effective communication with colleagues, guests.\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_*BHC* *is an equal employment opportunity employer.*
*Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law. BHC participates in E-Verify.*Beemok Hospitality Collection (BHC) is a purpose-driven portfolio of hotels, restaurants, and cultural landmarks in Charleston. Founded in 2021, BHC is guided by the belief that hospitality is at its finest when it creates enduring, meaningful connections. The journey began with the revitalization of The Charleston Place and has since grown to include Sorelle, The Riviera Theater, Credit One Stadium, American Gardens, and the upcoming waterfront hotel, The Cooper. Each property reflects BHC’s vision of hospitality as a way to connect people, celebrate culture, and carry Charleston forward.### Get in TouchWe’d love to hear from you. Share your experience, and if your skills align with our opportunities, a member of our recruitment team will be in touch.
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The Charleston Placetime type:
Full timeposted on:
Posted 2 Days Agojob requisition id:
R-102658The primary role of the Floor Supervisor will be to lead on guest floors of the hotel during the daily hotel operations. They are responsible for the successful cleaning and inspection of guest rooms, hallways, and elevator landing. The Floor Supervisor is responsible for the upkeep of the property through the leadership of the team.**DUTIES & RESPONSIBILITIES:*** Train, coach, and supervise all Housekeeping Employees* Inspects the work of Room Attendants and Housepersons* Responsible for the upkeep, cleanliness, and maintenance of their daily assigned area* Monitor the daily progress of Room Attendants* Ensure that Room Attendants are carrying out their duties effectively and efficiently and will deliver coaching and feedback when work is deficient.* Release rooms for sale when inspections are complete.* Ensure guests' requests and needs are met prior to arrival and during their stay.* Uphold and model the benchmark standards.* Enter tickets and work requests for any deficiencies in their work area and follow up to ensure that they have been corrected.**Supportive Functions and Responsibilities*** Maintains clean and organized work area, including storage areas.* High attention to detail* Expedite all guest requests as quickly as possible and notify management if any guest service is affected.* Willingness to assist in any role to achieve the daily goals.* Assisting in maintaining high morale in the department by displaying a positive attitude* Report any safety, security, or maintenance problems immediately.**REQUIRED SKILLS & EXPERIENCE:*** Ability to work on your feet for long periods of time.* Works well independently and in a team environment.* Excellent communication skills – oral and written.* Excellent guest service skills.* Ability to work harmoniously and professionally with colleagues and supervisors.* Able to work a flexible schedule, including weekends and holidays.**PHYSICAL REQUIREMENTS:**The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job:* Must be able to lift equipment, supplies, etc. of at least 30 pounds.* Must be able to resolve problems, handle conflict, and make effective decisions under pressure.* The role may require extended periods of time on your feet, especially during peak hotel hours or events.* Clear vision is important for reading reports, analyzing data, and overseeing Concierge activities.* Good hearing is necessary for effective communication with colleagues, guests.\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_*BHC* *is an equal employment opportunity employer.*
*Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law. BHC participates in E-Verify.*Beemok Hospitality Collection (BHC) is a purpose-driven portfolio of hotels, restaurants, and cultural landmarks in Charleston. Founded in 2021, BHC is guided by the belief that hospitality is at its finest when it creates enduring, meaningful connections. The journey began with the revitalization of The Charleston Place and has since grown to include Sorelle, The Riviera Theater, Credit One Stadium, American Gardens, and the upcoming waterfront hotel, The Cooper. Each property reflects BHC’s vision of hospitality as a way to connect people, celebrate culture, and carry Charleston forward.### Get in TouchWe’d love to hear from you. Share your experience, and if your skills align with our opportunities, a member of our recruitment team will be in touch.
#J-18808-Ljbffr