Field Service Technician II - Brooklyn-Queens
NCR Atleos, New York, NY, United States
About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self‑service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list.
Position
Title: Field Service Technician II
Location: Brooklyn‑Queens, NY
Position Summary & Key Areas of Responsibility
Are you a Field Technician, Field Engineer, Service Technician, or looking to become one? If you are tech savvy with mechanical aptitude and can deliver best‑in‑class service to large retailers and banks, we’re looking for you. The Field Services Team provides first line response to customers, communicating helpfully, triaging issues, and pre‑emptively handling problems, with formal training provided by NCR Atleos. You will work hands‑on, supported by virtual and classroom training, and share knowledge with mentors and coaches across territories.
Responsibilities
Perform customer installation, maintenance, and service calls promptly and effectively.
Service electromechanical equipment like ATMs and self‑checkout systems within an assigned territory.
Perform maintenance repair and system overhauls.
Manage everything from network faults and traffic to configuration, security, and remote system access.
Basic Qualifications
Local candidate to specific geographic area.
Authorized to work in the US.
At least 19 years of age.
Valid driver’s license and driving record satisfying NCR Atleos fleet requirements.
PC skills, basic electronic skills, and operating system familiarity.
Ability to perform essential functions of the job with or without a reasonable accommodation.
Prolonged travel with driving several hours per day.
Rotating and weekend shifts.
Carrying and lifting tools, parts, and equipment up to 50 lbs. without assistance.
Bending, squatting, walking, standing, sitting, reaching, working with hands, and repeated grasping of objects of varying size.
Preferred Qualifications
Familiarity with large servers, mainframe computers, and imaging software.
A+ Certification, CompTIA, N+ Certification.
One or more years of related experience.
Salary Range
$48,800.00 - $73,200.00
Benefits
Medical Insurance
Dental Insurance
Life Insurance
Vision Insurance
Short/Long Term Disability
Paid Vacation
401k
EEO Statement
NCR Atleos is an equal‑opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job‑related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
Statement to Third Party Agencies
To all recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
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NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self‑service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list.
Position
Title: Field Service Technician II
Location: Brooklyn‑Queens, NY
Position Summary & Key Areas of Responsibility
Are you a Field Technician, Field Engineer, Service Technician, or looking to become one? If you are tech savvy with mechanical aptitude and can deliver best‑in‑class service to large retailers and banks, we’re looking for you. The Field Services Team provides first line response to customers, communicating helpfully, triaging issues, and pre‑emptively handling problems, with formal training provided by NCR Atleos. You will work hands‑on, supported by virtual and classroom training, and share knowledge with mentors and coaches across territories.
Responsibilities
Perform customer installation, maintenance, and service calls promptly and effectively.
Service electromechanical equipment like ATMs and self‑checkout systems within an assigned territory.
Perform maintenance repair and system overhauls.
Manage everything from network faults and traffic to configuration, security, and remote system access.
Basic Qualifications
Local candidate to specific geographic area.
Authorized to work in the US.
At least 19 years of age.
Valid driver’s license and driving record satisfying NCR Atleos fleet requirements.
PC skills, basic electronic skills, and operating system familiarity.
Ability to perform essential functions of the job with or without a reasonable accommodation.
Prolonged travel with driving several hours per day.
Rotating and weekend shifts.
Carrying and lifting tools, parts, and equipment up to 50 lbs. without assistance.
Bending, squatting, walking, standing, sitting, reaching, working with hands, and repeated grasping of objects of varying size.
Preferred Qualifications
Familiarity with large servers, mainframe computers, and imaging software.
A+ Certification, CompTIA, N+ Certification.
One or more years of related experience.
Salary Range
$48,800.00 - $73,200.00
Benefits
Medical Insurance
Dental Insurance
Life Insurance
Vision Insurance
Short/Long Term Disability
Paid Vacation
401k
EEO Statement
NCR Atleos is an equal‑opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job‑related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
Statement to Third Party Agencies
To all recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
#J-18808-Ljbffr