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Patient Service Representative

U.S. Radiology Specialists, Tyler, TX, United States


Patient Service Representative
Type: Full‑time. Location: Tyler, TX.

Hours: Monday‑Friday 8:30 a.m.‑5 p.m. and one Saturday per month 8 a.m.‑5 p.m.

Duties & Responsibilities

Schedule patients for diagnostic exams and procedures.

Assist with authorizations and verifications.

Answer multiple phone lines.

Provide accurate and complete information to the billing office.

Verify insurance.

Ensure accuracy of patient data entered into the system.

Process requests and file patient records.

Requirements

1–4 years experience in a medical office setting or hospital; highly preferred.

Experience with insurance authorizations and verification.

Ability to handle heavy patient volume.

Strong customer service, communication, and computer skills.

Ability to multi‑task.

Knowledge of medical terminology.

Medical assistant certification is a plus.

Benefits

Monthly bonus opportunities.

Medical / dental / vision / life / pharmacy plans.

401(k).

Paid short‑term disability.

Paid vacation time.

PTO accrual beginning day 1.

Colleague referral bonus program.

Lumexa Imaging is an equal opportunity employer.

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