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Patient Business Representative - MSW-PT Nights

Mount Sinai Morningside, New York, NY, United States


Responsibilities

Collect, verify, and input patient information paperwork with appropriate financial and demographic forms into the M.I.S system

Obtain all old medical record numbers from the Medical Records Department for patients previously in the system, or when appropriate assign new medical record number

Receive information from the Emergency Department on incoming emergency admissions

Admit and interview patients scheduled for elective, emergency, OB, ambulatory surgery and pre‑admission prior to admission to the hospital following established procedures

Register people for private outpatient registration office and complete corresponding charge forms and documentation

Register patients having pre‑admission testing services

Interview patients privately before, during or after the services for financial screening to update insurance information or other pertinent data

Ensure all admissions are given admission information which includes the Patient’s Bill of Rights, discharge information, a welcome booklet, hospital policies and procedures regarding room rates and financial obligations

Prepare and distribute daily admission and census lists

Verify patient financial class codes are correct and refer patient to Medicaid Expeditors when the patient does not have coverage

Notify Medical A.C. of all private teaching admissions

Assign patient beds and initiate patient bed transfers when necessary

Enter relevant discharge and transfer information into the computer

Accept telephone and in‑person requests from physicians for patients accommodations

Assure placement of patients’ name on “Elective or Emergency” list

Act as billing liaison for the patient, prepare bills, collect, deposit, and give receipts for payments; update the billing system to reflect payments and keep track of complete and incomplete accounts in a separate filing system

Close all PROP, PAT and Ambulatory Surgery visits in the M.I.S. system

Process and file birth certificates

Process and file death certificates

Contact Nursing Stations to obtain expected discharge information

Release bodies to funeral director; notify morgue attendant for family members who wish to view deceased

Communicate with Housekeeping & Nursing regarding status of patients’ bed using BedBoard system

May be required to act as a messenger or patient transporter and provide backup/relief to the clinic cashiers

Qualifications

High School Graduate or GED required.

Experience with healthcare insurance verification and front desk registration.

Minimum 2 years of registration experience within a medical setting (doctor’s office, hospital). Bilingual (Spanish/English) preferred.

Knowledgeable in medical health insurances and front desk registration.

Collective Bargaining Unit
SEIU 1199-MSW

Compensation
The salary range for the role is $28.23 - $30.28 per hour. Actual salaries depend on experience, education, and operational need.

Equal Opportunity Employer
The Mount Sinai Health System is an equal opportunity employer, complying with the applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported.

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