Originations Review Team Lead

SoFi is looking for an Associate Manager, Originations in Jacksonville, Florida. In this role, you will lead and develop a team of Origination Specialist (Review) agents responsible for reviewing personal and student loans. You will ensure service level agreements are met, mentor your team, and handle escalated customer issues. Ideal candidates will have a background in customer service in a financial setting, strong time management skills, and the ability to work independently.
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