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Fire Alarm & Security Technician

Summit Fire Protection, Eagle Mills, MI, United States


Job Description
The purpose of the Fire Alarm & Security Technician position is to install, troubleshoot, service and repair fire alarm and security systems, and other fire and life safety products with minimal supervision.

Responsibilities

Diagnose and troubleshoot faults in fire alarm systems, including ground faults.

Repair or replace damaged fire alarm components such as the Fire Alarm Control Panel, power supplies, and alarm‑initiating devices.

Maintain knowledge of manufacturer specifications for clean agent and high‑pressure suppression systems.

Use required tools and test equipment—multi‑meter, megger, laptop programming tools, lifts, etc.—to replace or repair system components.

Apply comprehensive working knowledge of fire alarm codes and standards.

Program and configure fire alarm system software as needed when installing or replacing components.

Follow safe procedures for handling, removing, and replacing explosive actuators such as squibs and gas cartridge actuators.

Communicate professionally with internal staff, external customers, and off‑site monitoring companies.

Adhere to scheduled work locations and complete projects in a timely manner.

Track work orders, materials, and time using Field Service Lightning.

Complete documentation on work orders.

Understand and follow the safety program, SDS book, hazardous communication program, policies, and procedures; participate in weekly toolbox talks.

Maintain a clean and well‑kept company vehicle in accordance with company policies.

Be available for on‑call status to handle emergency service requests as required by location.

Attend seminars or training sessions periodically to stay current on technology, codes, and standards changes.

Train service technician trainees on all applicable aspects of fire protection.

Perform other duties as assigned.

Qualifications

High School Diploma or equivalent (required).

NICET or state‑specific certification (preferred).

Minimum of 2 years of industry experience in Fire Alarm systems (required).

NICET Level 1 Fire Alarm Certification (strongly preferred).

Ability to read, write, and communicate effectively in English with employees and customers.

At least 2 years of experience using business intelligence systems such as Sage 300 CRE or similar (preferred).

At least 2 years of professional computer skills (preferred).

Valid driver’s license with an acceptable driving record.

Compliance with the company's Drug and Alcohol policy and background screening requirements.

Occasional travel up to 20%.

Physical & Work Environment Requirements

Frequent bending, ascending and descending step stools, ladders, and stairs; kneeling and lifting over 50 lbs.

Reaching above and below shoulder height, standing and walking for extended periods.

Requires color vision, distance vision, peripheral vision, and focus adjustment.

Occasional balance, crouching, driving, kneeling, lifting >50 lbs, sitting, stooping, twisting, and working at heights.

Regular outdoor work in hot/cold temperatures, dust, fumes, chemicals, electrical hazards, and noise.

Occasional indoor office work alone or with others; wearing required personal protective equipment.

Benefits

Paid vacation and holidays

Medical, dental, and vision insurance

401(k) plan with company match

Flexible spending accounts

Long‑term and short‑term disability (employer paid)

Accident and hospital indemnity benefits (voluntary)

Life insurance for employees and dependents

Employee assistance program

Employee referral program

Equal Opportunity Statement
We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, affirmative action employer.

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